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USC’s Keck School of Medicine, Department of Medicine, Division of Medical Oncology, is seeking an Associate Research Administrator to join the team. Reporting to the Division Chief, the Associate Research Coordinator will be responsible for the financial management and research administration services required by the research faculty in the division. The position will work with both faculty and administrative staff to ensure the division’s grants are managed in a fiscally compliant manner. Specific responsibilities include, but are not limited to:Participates with principal investigator in the preparation of the administrative components of proposals within parameters of sponsored and non- sponsored research guidelines. Oversees and communicates submission process, both paper and electronic. Reviews documents for completeness and compliance.Develops, prepares, and finalizes project budgets. Provides budget justification.Serves as primary liaison and active partner between principal investigators, Office of Sponsored Research, research groups, and other departments. Responds to sponsor inquiries.Collaborates with Office of Sponsored Research to ensure awards are set up properly and cost-sharing requirements are fulfilled. Initiates cost transfers.Reviews and approves expenditures.  Advises on post award spending and commitment activity. Oversees compliance related to fund and revenue.Develops and communicates reports supporting project status. Creates effective forecasting and decision aids.Participates in contract closeout process. Submits final reports and certificates. Compiles information and documents needed for audit inquiries.Understands, applies, and advises on University and government policies for projects.Serves as a resource on subject area and overall technical resource to principal investigator and other university staff.This is a high-pressure position as there are many internal and external deadlines. Requires a bright, competent, and organized individual that is self‐motivated, reliable, conscientious, and able to solve analytical problems, as well as plan independently. Must be able to work with all levels of staff. Position requires establishing and maintaining relationships within and across departments and divisions, as well as servicing the grant and accounting needs of principal investigators. The University reserves the right to add or change duties at any time.Rate Information:This position will be Non-exempt and Hybrid-Flex.The hourly rate range for this position is $41.48 to $44.14.When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Other Information:Preferred Education: Bachelor’s Degree; Combination experience/education as substitute for minimumPreferred Experience: 1-2 years of experience in an academic setting with direct experience in grants and financial management. Preferred Field of Expertise: Excellent verbal and written communication skills. Advanced Proficiency creating and using MS Excel spreadsheets. Highly skilled in MS Word. Ability to meet deadlines and maintain required confidentiality. Knowledge of government and foundational granting requirements, and grants administration are preferred.  Percentage of Time: 100%Fixed Term?   NoMinimum Education:
Bachelor’s degree
Combined experience/education as substitute for minimum education
Minimum Experience:
3 years
Minimum Field of Expertise:
Basic knowledge of governmental regulations. Strong accounting skills. Competency in
project management. A Bachelor’s Degree with broad knowledge of relevant research
computer software, e.g.: Microsoft Access, Word, Excel, PowerPoint; Outlook, SPSS,
Visio, and SunGard. Experience in creating and analyzing statistical reports. Must be able
to utilize computer technology to access data, maintain records and generate reports.
Proven oral and written communication skills to interact with other employees.

The Senior Operations Manager is responsible for managing aspects of the financial budget to accomplish measurable clinical and business process improvements and objectives. This position will project manage multiple initiatives and will develop implementation roadmaps and facilitate action with concrete deliverables. Also, leads the assessment and diagnostic of problems, create data analytics, develops performance dashboards, and leads and manages structured improvement initiatives, from large scale transformational projects, to focused improvement events.The Senior Operations Manager is responsible for management of clinical and business operations of the service line. The Senior Operations Manager leads improvement efforts across all operations to accomplish measurable clinical and business process improvements and objectives. Also, lead the redesign of care processes to optimize value (improve outcomes, patient satisfaction and reduce cost), assist with evaluation of new technologies and related system implementation; optimize integration efforts in pursuit of seamlessness for patients, providers, and staff. This position will project manage multiple initiatives and will develop implementation roadmaps and facilitate action with concrete deliverables. Also, leads the assessment and diagnostic of problems, create data analytics, develops performance dashboards, and leads and manages structured improvement initiatives, from large-scale transformational projects, to focused improvement events. This position will establish collaborative relationships with physicians, nurses, technicians and administrators to build support for change and sustainability efforts.Essential Duties:Project Management: Collaborates with management on project functions such as planning, organizing, coordination, and implementing activities to meet objectives. Organizes multiple tasks with conflicting priorities, delivering the desired results on or below budget and successfully meeting deadlines. Works and prepares accurate program descriptions, budgets and schedules in collaboration with the Regional operations directorBusiness Analysis: Conducts cost-benefit analysis to define qualitative and quantitative aspects of proposed changes and organize the work and structure analyses to facilitate effective documentation for an organized business plans/ decision-making purposes. Analyzes information/situations, identifies/ defines problems, articulates logical recommendations, recognizing alternatives, and their implications. Assists in the timely and accurate production of the reports and formulation of recommendations Demonstrates proficiency with USC’s on-line computer systems.Communication and Interpersonal: Develops and maintain effective relations with widely diverse groups such as staff members, faculty, patients and family, on a variety of complex issues and administrative tasks. Establishes constructive working relationships with members of departmental staff by performing duties in a cooperative and helpful manner. Clearly convey complex problems and proposals in both formal and informal settings. Prepares departments for accreditationManagement: Responsible for clinic operations, quality performance, patient satisfaction Develop business cases to support changes in care delivery Ensures overall effectiveness of staff, work flows, and business process Ensures all appropriate steps are followed to maintain financial health of programs Develops systems and tools that work effectively with customers, physicians, and payers to meet mutual business and clinical needs. Ensures appropriate patient throughput and provider/patient satisfaction with clinic flow and operational efficiency Ensures and maintains a highly engaged workforce with strong, positive esprit de corps among staff Oversee service delivery in the areas of radiology/referrals/counseling/etc. Leads managers, supervisors and leads in the development and implementation of operational budgets and reporting tools Identifies learning opportunities, develops training path, and trains staff Owns/leads projects/activities as delegated by the Regional Operations Director of Clinical Operations and Chief Executive Office, Ambulatory operations Ensures compliance with all policies & procedures Monitors patient satisfaction through surveys, complaints, online reviews, etc. Works collaboratively with satellite clinic managers, supervisors, leads and provides guidance as neededPerform other duties as assigned.Required Qualifications:Req Bachelor’s degree in a related field.Req 5 years A minimum of five (5) years of experience preferred in strategic business development and/or ambulatory operations in a healthcare setting with progressively more responsibility and demonstrated professional experience, including responsibility for multiple large, complex and sensitive projects.Req Substantial experience leading and facilitating work teams for change management. Identifies patterns to enhance performance and formulates recommendations.Req Comprehensive understanding of process redesign and/or continuous quality improvement methodology and tools.Req Project Management: ◦ Ability to develop project plans, monitor activity, facilitate progress to effectively complete projects within specified period. ◦ Ability to facilitate the planning process by leading team meetings, managing on-going revisions, insuring priorities are met, resolving issues and working collaboratively with clinical managers, supervisors and leads to ensure consistency and enhance patient care by defining roles and responsibilities of key project participants. ◦ Ability to monitor and document performance of ongoing projects by balancing schedules, scope and resources and the financial profitability of these projects.Req Analytical and Problem-Solving: ◦ Ability to conduct cost-benefit analysis to define qualitative and quantitative aspects of proposed changes and organize the work and structure analyses to facilitate effective, assists with writing well organized business plans for decision making purposes. ◦ Independently manages and completes multiple large projects simultaneously with minimal involvement from the Executive Director. ◦ Ability to respond to day-to-day crisis or unexpected situations in an effective manner.Req Communication: ◦ – Demonstrates effective interpersonal communication skills to influence senior management thinking and actions in order to achieve objectives and insure a clear understanding of project goals. ◦ Ability to facilitate meetings efficiently for project progress and issue resolution. ◦ Excellent collaboration and teamwork: ◦ Ability to builds strategies in collaboration with operational management. ◦ Demonstrates good decision-making skills and ability to debrief appropriately and effectively to senior management. ◦ Communicates effectively and diplomatically with a wide variety of constituents to include: patient and family, staff, faculty, alumni, business, political and community leaders and the general public is essential. ◦ Advanced skill in computer programs, Word, Excel, PowerPoint, Visio, Outlook, Access, and Project required. ◦ Experience in Project Management, strategy, and quality improvementReq Proficient PC skills. Working knowledge of databases, spreadsheets, and word processing.Req Knowledge of business (operational, clinical and financial) statistics and data analyses techniques.Req Ability to manage and analyze data.Req Strong analytical thinking and problem solving skills.Preferred Qualifications:Pref Master’s degree in a related field.Pref Managerial experience with direct supervisor responsibility of nonclinical and/or clinical staff and experience with ambulatory/physician practice operations.Pref Experience with compliance preferred.Pref Experience in patient satisfaction programs preferred, with familiarity of business and clinical processes.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Assistant Nurse Manager, in collaboration with and under the direction of the Department Nurse Manager, is accountable for ongoing leadership and operations of the assigned area(s) and for nursing care safety and quality. The Assistant Nurse Manager uses sound human resource and budget principles to guide the daily provision of nursing services to patients and families. The Assistant Nurse Manager participates in organizational and unit-based quality improvement activities and provides input on standard of care. The Assistant Nurse Manager supports comprehensive patient and family services through effective participation with the interdisciplinary team..Essential Duties:1. Collaborates with the Department Nurse Manager to provide leadership for nursing staff and the interdisciplinary patient care team to support high quality care of patients and families (as evidenced by increased patient satisfaction, decreased HAI, staff conversation records/disciplines, incident report follow ups completed in a timely manner and other measures as applicable). a. Acts as a role model and steward to the shared vision, mission, values, and service excellence standards of the organization and the Department of Nursing, demonstrating application of the Professional Practice Model. b. Instill the Keck values in staff and holds them accountable to the standards set for service excellence and the professional practice of nursing. c. Maintains positive and collaborative professional relationship with peers, management, physicians and patients/families to ensure patient-centered care. d. Shares responsibility for nursing process and outcomes, providing staff performance coaching for process and quality improvement, including the development of action plans through shared-governance committees/councils. e. Encourages staff to provide input and make decisions supported by evidenced-based practice to improve patient and family care and the work environment. f. Provide opportunities to Involves staff in projects, conferences, professional certification, and educational advancement that encourage and provide professional growth and development. g. Oversees performance management, including developing individualized action plans to support staff development to meet or exceed quality, performance and organizational goals. h. Promotes cohesive work teams and constructive conflict resolution, actively supporting intra- and inter-professional teamwork, within the department. i. Maintains knowledge of federal, state and local regulatory requirements that impact clinical services and professional practice to ensure efficient quality of care is provided and is in compliance with established organizational goals. j. Maintains clinical competence (serve as Super user as needed) k. Addresses quality of care concerns and Intervenes to ensure a safe environment for patients and staff up to and including comprehensive review of reportable events. l. Supervises care provided by maintaining high visibility and accessibility to patients/families and staff in the clinical area(s) through purposeful staff and patient rounding with timely follow-up on quality, performance and behavioral issues. m. Monitors staff compliance with bedside reporting. n. Information for patients and staff is delivered in a manner that is supportive, timely, and understandable. o. Provides coverage for department manager in addition to coverage for other departments in their absence. p. Timely completion of incident report follow ups (SRMs)2. Collaborates with the Department Nurse Manager to provide the personnel, workplace, and technology resources necessary for the provision of safe, high Department quality patient and family care (as evidenced by competencies completed, staff satisfaction, completion and improvement of audits, decreased staff delinquencies and other measures as applicable). a. Oversees daily department operations in collaboration with the department leadership team, staff, and interdisciplinary stakeholders to include the supervision and coordination of patient assignments based on staff competency and level of acuity. b. In collaboration with departmental shared-governance committees, utilize the departmental staff engagement survey to develop actions plans to improve the workplace. c. Provides input to Department Nurse Manager for additional, different, and/or new personnel, workplace, and technology resources. d. Assists with recruitment, personnel selection and conduct interviews. Submits new hire / transfer paperwork as well as prepares orientation schedules for full-time, part-time, per diem and contract staff. Also validates, monitors, and evaluates orientation process in collaboration with educator/CNS. e. Conducts timely 90-day and annual evaluations for staff -and participate in staff interviews, setting clear staff performance expectations, including the administration of first step progressive discipline and up to the second step in collaboration with the Department Nurse Manager. f. Monitors the adequacy of supplies and equipment necessary for patient care, adjusting the par level and advocating for additional supplies when needed. g. Provides input to the technology resources available for patient care, seeking staff input during the decision making and selection processes, as well as during ongoing use. h. Demonstrates reflective leadership and uses self appraisal, performance appraisal, Department Manager input, and peer review to assist with professional development. i. Maintains membership in at least one professional organization, participating on key practice issues. j. Maintains all records and oversees the completion by staff of mandatory competencies to meet regulatory requirements, ensures on-going adherence, and monitors for compliance in collaboration with Educator. k. Monitors compliance with clinical documentation and quality reports to include but not limited to narcotic counts, hand-hygiene compliance, HAI, medication errors, etc and conduct timely follow-up as needed. l. Ensures timely completion of all employee work related injury reports and follow through to completion. m. Participate and respond to Code Triage.3. Collaborates with the Department Nurse Manager with the application of new knowledge and innovation to advance improvements at the department level (as evidenced by staff satisfaction scores, staff involvement in meetings and quality committees and other measures as applicable). a. Provides constructive input and contributes to department and organizational planning as it relates to education programs, in-services, meetings, committees, and professional initiatives. b. Leads staff meetings and/or shift huddles as directed by Nurse Manager. c. Shares responsibility for the outcomes of quality improvement initiatives, contributes to improvement efforts, and champions change by identifying obstacles and requesting resources for effective improvement programs. d. Utilizing the JUST culture and in collaboration with department manager, review and investigation events identified through reporting system and provide staff education and / or performance management up to written disciplinary action as needed. e. Contribute towards staff awareness of departmental and organizational updates and changes by ensuring that daily huddle boards are updated and assisting department manager with preparation of the departmental weekly updates. Contributes to policy and procedure development and updates. f. Plans and coordinates with Nurse Educator/CNS the educational classes/courses required for the department, including but not limited to annual skills, department skills, point-of-care and competency validation testing. g. Supports staff participation in continuous improvement efforts and facilitates their contribution. h. Makes a measurable commitment to personal professional development in order to adapt effectively to ongoing change and coach and mentor staff to do the same.4. Collaborate with the Department Nurse Manager to effectively manage the department operating budget, identifies and recommends capital expenditures, and plans new programs or services (as evidenced by HPPD, decreased overtime and doubletime, decreased missed meals and completion of DSR/variance report and other measures as applicable). a. Evaluates the efficiency of department daily operations and supports cost-effective resource utilization and financial outcomes through the monitoring of meal periods, incidental overtime, contract hours and compliance with organizational and departmental attendance and punctuality standards. Keeps Department Manager aware of trends and ensure performance management (up to written disciplinary action) as needed. b. Ensures adequate daily staffing and department schedules are managed within budgetary standard. Authorizes overtime or scheduling changes as needed. c. Prepares, approves and posts final schedule in collaboration with Nurse Manager. d. Approves vacation schedule in accordance with departmental and organizational standards. e. Coaches and mentors department staff to make cost effective decisions and use resources prudently as it relates to supplies, scheduling practices and compliance with organizational and departmental timekeeping standards. f. Accurately and efficiently completes daily edits in Kronos to assure compliance with organizational and department standards. g. Facilitates the management of patient flow with admissions, discharges and/or transfers. h. In partnership with department manager will review and ensure accuracy of charge reconciliation.5. EMPLOYEE PARTNERSHIP SURVEY a. Shows improvement in unit participation in the annual Employee Partnership Survey (Press Ganey). b. Shows improvement in unit overall Partnership Score (Press Ganey).6. QUALITY AND SAFETY (compared to UHC benchmark as applicable) a. CLABSI b. CAUTI c. HAPU d. Patient Falls e. Core Measures7. PATIENT EXPERIENCE a. HCAHPS Score – Communication with Nurses b. HCAHPS Score – Response of Hospital Staff c. HCAHPS Score – Hospital Environment: Quietness d. HCAHPS Score – Pain Management e. HCAHPS Score – Communication About Medications f. HCAHPS Score – Discharge InformationPerforms other duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN).Req 3 years Acute care nursing experience as a registered nurse.Req Strong critical and strategic thinking, analytical and planning skills.Req Organization/time management skills.Req Excellent communication skills.Req Values diversity and team work.Req Demonstrates integrity; is ethical in conduct and decision thinking.Req Demonstrates initiative, creativity and flexibility and is tolerant of change and ambiguity.Req Demands accountability of self and others.Req Proficient computer skills in Microsoft Office as well as Internet access and utilization.Preferred Qualifications:Pref Master’s degree Nursing Master’s Degree in Nursing or in progress, strongly preferred* Master’s Degree in Nursing may be in lieu-of Bachelor’s Degree in Nursing.Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California RN License.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $133,120.00 – $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC’s Keck School of Medicine, Department of Medicine, is seeking a Postdoctoral Scholar Research Associate.The research team of Dr. Abou El Enein is seeking a highly motivated postdoctoral fellow with expertise in mammalian cell culture and hands-on experience in gene engineering technologies, including CRISPR and base editing. Proficiency in immunology and cell-based assays is essential. Candidates with a strong background in viral and non-viral transduction methods are strongly preferred.Experience in cell therapy research and related technologies will be considered a significant advantage. The role will involve cutting-edge projects in advanced cell engineering, with opportunities to contribute to the development of transformative therapies.Rate Information:This position will be Exempt and On-Site.The salary range for this position is $70,000.00 -$71,000.00.When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Other Information:Preferred Education: Ph.D.Preferred Experience: Immunology, gene engineering, cell therapy researchPreferred Field of Expertise: Immunology, Gene Engineering, Cellular TherapyPercentage of Time: 100%Fixed Term?   YesIf Fixed Term (indicate dates):   03/16/2025 -06/30/2026Minimum Education:
Ph.D. or equivalent doctorate within previous five years
Minimum Experience:
0-1 year
Minimum Field of Expertise: Directly related education in research specialization with advanced knowledge of equipment, procedures and analysis methods. Strong background in cancer or stem cell biology and therapy using in vitro and in vivo models is required.
Preferred Education: Ph.D. in Molecular Biology, Biochemistry, Cell Biology, Cancer Biology, immunology, or related fields.
Preferred Experience: Experience in molecular and cell biology and small animals.
Preferred Field of Expertise:
Publications in peer-reviewed journals in the same or related field.

As an integrated part of the department/unit, this position provides coordination of departmental/unit clerical duties and activities. Offers support in coordinating and maintaining files and data activities in an efficient manner.Essential Duties:1. Communication Skills • a) Ability to communicate effectively with co-workers in relaying information in a timely manner. Receive all calls in a professional manner. • b) Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.2. Computer Skills • a) Type and proof various documents (e.g., correspondence, reports, charts, minutes of meetings, hospital policies, etc.). • b) Create spreadsheets and tables, utilizing functions (formulas) and manipulating the data to retrieve desired information. • c) Maintain computer records and files as needed. • d) Design, develop and produce PowerPoint presentations for special events or committee meetings. • e) Must be able to use business format for letters and assure grammatical accuracy.3. Customer Service • a) Greets and assists patients/visitors by providing them with the information needed, contacting appropriate staff members to assist them, or taking messages for the staff. • b) Demonstrates outstanding telephone etiquette.4. Data Entry & Report Preparation • a) Enters data in a timely manner, ensuring that all information is accurate. • b) Prepares reports for committee meetings and other hospital departments/services.5. Information Distribution • a) Maintains computer data information accurately and timely. • b) Assures confidentiality of information.6. Meeting Scheduling • a) Coordinates meeting dates and times with all participants. • b) Arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed. • c) Attends meetings and types minutes of meetings as requested.7. Office Maintenance • a) Completes copying, collating and coordinating materials in an orderly manner. • b) Maintain files for the General filing system. • c) Picks up and delivers mail to and for nursing managers/directors. • d) Provide a file system that allows for easy retrieval of information.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 2 years Experience in a secretarial role.Req Experience in customer service field.Req Excellent working knowledge and skills in Microsoft Office programs including MS Word, Excel, and PowerPointReq Must be able to use spreadsheets for display of data, and manipulate data for presentation to various departments.Req Demonstrate excellent customer service behavior.Req Demonstrates excellent verbal and written communication skills.Preferred Qualifications:Pref Bachelor’s degree in related fieldPref Experience with data entry and statistical analysis.Pref Experience with Kronos timekeeping system.Pref Medical Terminology.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $23.00 – $39.10. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication as directed by physician. Schedules diagnostic tests ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.As an integral part of the Department, provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. The Licensed Vocational/Practice Nurse utilizes the nursing process to provide therapeutic care to varied patient populations and their families. Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication, and prescription management as directed by physician. Schedules diagnostic tests and surgeries as ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Must be highly flexible, enthusiastic, have a proactive approach, excellent interpersonal and communication skills, work efficiently under pressure and work efficiently in a team environment. Must be comfortable with computers. Must be willing to travel throughout the Keck Medicine of USC Community (on campus, satellite practices) to cover practice integrations, vacations, illnesses, holidays, and leave of absences. Hours may vary depending on assignments. Performs other duties as assigned.Essential Duties:Uses and practices basic assessment, participates in planning, executes interventions in accordance with the plan of care or treatment plan, and contributes to evaluation of individualized interventions related to the care plan or treatment plan.Provides direct patient care.Administers medications.Demonstrates professional communication skills for the purpose of patient care, education and multidisciplinary team collaboration.Schedules diagnostic tests and surgeries as ordered by the physician as needed.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flowPerforms basic administrative duties.Handles telephone calls and writes correspondences.Serves as a liaison between physicians and other individuals.Takes patient histories and vital signs and documents accordingly in the EMR.Implants an effective and efficient patient flow.Performs first aid and CPR if needed.Assists physicians with exams and treatments as permitted by license.Organizes pharmacy refill request for physician approval.Ability to work independently and in a team setting to accomplish duties in a timely manner.Triages patients in person and over the telephone.Records patient information in chart//EHR according to regulatory standards.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Vocational Nursing ProgramReq Ability to communicate effectively in English both verbally and in writing.Req Demonstrate excellent customer service behavior.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Familiarity with word processing, Microsoft Outlook, Cerner, and navigate the intranetPreferred Qualifications:Pref 2 years Experience in an acute care or ambulatory care, or surgical setting.Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req LVN – Intravenous Therapy Certification (CA DCA) Must be obtained within 90 days of hire.The hourly rate range for this position is $28.00 – $47.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integrated part of the department/unit, this position provides coordination of departmental/unit clerical duties and activities. Offers support in coordinating and maintaining files and data activities in an efficient manner.Essential Duties:1. Communication Skills • a) Ability to communicate effectively with co-workers in relaying information in a timely manner. Receive all calls in a professional manner. • b) Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.2. Computer Skills • a) Type and proof various documents (e.g., correspondence, reports, charts, minutes of meetings, hospital policies, etc.). • b) Create spreadsheets and tables, utilizing functions (formulas) and manipulating the data to retrieve desired information. • c) Maintain computer records and files as needed. • d) Design, develop and produce PowerPoint presentations for special events or committee meetings. • e) Must be able to use business format for letters and assure grammatical accuracy.3. Customer Service • a) Greets and assists patients/visitors by providing them with the information needed, contacting appropriate staff members to assist them, or taking messages for the staff. • b) Demonstrates outstanding telephone etiquette.4. Data Entry & Report Preparation • a) Enters data in a timely manner, ensuring that all information is accurate. • b) Prepares reports for committee meetings and other hospital departments/services.5. Information Distribution • a) Maintains computer data information accurately and timely. • b) Assures confidentiality of information.6. Meeting Scheduling • a) Coordinates meeting dates and times with all participants. • b) Arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed. • c) Attends meetings and types minutes of meetings as requested.7. Office Maintenance • a) Completes copying, collating and coordinating materials in an orderly manner. • b) Maintain files for the General filing system. • c) Picks up and delivers mail to and for nursing managers/directors. • d) Provide a file system that allows for easy retrieval of information.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 2 years Experience in a secretarial role.Req Experience in customer service field.Req Excellent working knowledge and skills in Microsoft Office programs including MS Word, Excel, and PowerPointReq Must be able to use spreadsheets for display of data, and manipulate data for presentation to various departments.Req Demonstrate excellent customer service behavior.Req Demonstrates excellent verbal and written communication skills.Preferred Qualifications:Pref Bachelor’s degree in related fieldPref Experience with data entry and statistical analysis.Pref Experience with Kronos timekeeping system.Pref Medical Terminology.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $23.00 – $39.10. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:Determines patient care needs and directs patients accordingly.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.Prepares patients for examinations. Obtains and records vital signs.Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected. .Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.Ensures that physician orders for medications and treatments are implemented by the appropriate staff.Assists the physician with exams and procedures.Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.Performs other duties as assigned.Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverge.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma programReq Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute setting preferred.Pref Knowledge of orthopaedic medical terminology.Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF and scheduling software.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.Must be willing to travel throughout the Keck Medicine of USC Community (on campus, satellite practices to cover practice integrations, vacations, illnesses, holidays, and leave of absences. Hours may vary depending on assignments. Performs other duties as assigned.Essential Duties:Clerical Has thorough understanding and expertise in the use of computer systems, e.g. Cerner and GE Centricity Business. Demonstrates accuracy and thoroughness in entering information into computer systems. Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Gives proper patient instructions, and schedules patient mandatory teaching classes. Preps charts for clinic, selection committee, and tumor board (if applicable). Coordinates scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions and compiles letters of medical necessity. Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for professional billing. Orders clinical and office supplies and opens and distributes mail. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. Acts as a single point of contact for patients and caregivers, and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to: scheduling, paperwork, and follow-up appointments. Work independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility. Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to: copayment, deductibles, co-insurance, deposits, or prior account balances. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. Adheres to policies aimed to protect patient confidentiality.Teamwork/Collaboration Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Possesses ability to work independently and in a team setting. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. Is involved with and keeps abreast of changes within the USC healthcare system.Performs other related duties as assigned.Required Qualifications:Req High school or equivalentEquivalent work experience in customer service and/or medical office.Req Proven record of dealing with the public in a customer service role.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Preferred Qualifications:Pref Bachelor’s degreePref 2 years Experience in acute care or ambulatory care setting or surgical center setting.Pref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferredPref Knowledge of medical terminology.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California (USC) Mann School of Pharmacy and Pharmaceutical Sciences invites applications for a tenured/tenure-track faculty position at the rank of Assistant or Associate Professor in the field of Pharmacometrics or Data Science and Artificial Intelligence (AI) within pharmacy practice and pharmaceutical sciences. This position is appointed within the Titus Family Department of Clinical Pharmacy and offers an exciting opportunity to advance the application of in silico modeling techniques and AI technologies in healthcare and pharmacy through innovative interdisciplinary and translational research and teaching.The ideal pharmacometrics candidate will have expertise in either multiscale mechanistic modeling, quantitative systems pharmacology (QSP), physiologically based pharmacokinetic modeling (PBPK), pharmacometrics, and their integration in interdisciplinary basic and translational research for drug development and treatment. The ideal data science candidate will contribute to shaping the future of AI in healthcare optimization, clinical decision support, pharmacogenomics, bioinformatics, and personalized medicine.Academic rank will be determined by seasoned experience and demonstrated leadership and expertise.As a faculty member, service to the school through active participation is expected.  Routine faculty administration and participation duties, such as attendance at departmental and full faculty meetings and committee service, as well as annual review submissions and peer-to-peer teaching evaluations are expected. The faculty member should also contribute to the growth of the profession through service on a national level. Inclusive teaching methods and expert use of pedagogical techniques and technologies is expected. Key ResponsibilitiesConduct high-impact, externally funded research at the intersection of AI and pharmacy practice or pharmaceutical sciences, leveraging methodologies such as natural language processing (NLP), neural networks, and federated learning, contributing to advancements in areas such as:Machine learning and predictive modeling for evaluating impact of treatment on disease progression.Large language models (LLMs) for education and clinical support, such as enhancing medication counseling through AI-driven conversational agents or optimizing clinical documentation workflows.Data science and AI applications in pharmacogenomics, bioinformatics, and personalized medicine.Develop and teach undergraduate, graduate, and professional-level courses in AI applications related to pharmacy and pharmaceutical sciences, such as courses on machine learning algorithms for pharmacokinetic modeling or AI-driven clinical decision systems, while mentoring students and trainees across all levels.Foster interdisciplinary collaboration across USC schools, such as the Viterbi School of Engineering, Keck School of Medicine of USC, and Leonard D. Schaeffer Center for Health Policy and Economics.Engage in faculty citizenship and service to the university, profession, and community, including leadership roles in initiatives that promote scholarship or AI innovation and implementation in healthcare.QualificationsPharmD, PhD, or PharmD/PhD degrees in a relevant field is required.A strong track record of scholarly research and publications in mathematical applications and quantitative modeling approaches or AI-related applications in scholarly areas of pharmacy or pharmaceutical sciences.Experience with or demonstrated potential for securing extramural funding for innovative research.Expertise in:Pharmacometrics, application of machine learning in pharmacometrics, mechanism-based modeling, QSP or PBPK, and/or;AI technologies, including but not limited to machine learning (e.g., supervised and unsupervised learning), large language models, advanced data science techniques (e.g., dimensionality reduction, clustering), and predictive analytics.Track record of successful teaching and mentoring of professional program and/or graduate students, including curriculum development, lecturing, and course coordination, with a preference for experience in teaching applied mathematical and AI-related topics such as computational pharmacology, health informatics, or applications of machine learning in pharmacometrics.Proven ability to collaborate across disciplines within a university setting to drive translational research and innovation.Compensation and BenefitsThe University of Southern California offers a competitive salary within an academic environment based on the candidate’s experience, accomplishments, and continuous funding sources. The University also offers excellent benefits to qualified employees, which include: health, dental and life insurance; tuition assistance; disability and retirement plans; credit union membership; and participation in cultural and social events, as well as access to athletic and recreational facilities.Merit review is conducted annually from which salary enhancements are decided. Re-appointment and eventual promotion are expectations based on performance assessment and longitudinally via administrative review. A tenure decision date is assigned with the initial offer letter, and the faculty candidate is expected to successfully accomplish goals toward promotion as examined annually and through interim review during the probationary period leading up to the tenure decision date. Full evaluation by the School of the compiled dossier of research, teaching and service accomplishments is performed prior to submission to the University Committee on Appointments, Promotions, and Tenure.The annual base salary range for this position is $140,000 – $170,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Application ProcedureThe position is available immediately. Review of applications will continue until the position is filled. Qualified individuals are requested to apply online at https://usccareers.usc.edu, and are requested to upload a current curriculum vitae, a letter of intent/personal statement, a description of his/her research and experience relevant to the position, and a list of the names and current contact information for three to five individuals who will serve as professional references.The University of Southern California is actively committed to equal opportunity faculty hiring practices.The USC Mann School of Pharmacy and Pharmaceutical Sciences is located on the USC Health Sciences Campus, which includes the Keck Hospital of USC, the Norris Cancer Hospital, and Los Angeles County General Medical Center. The School also operates 5 hospital and specialty pharmacies serving the needs of the community, faculty and staff. Ranked by US News and World Report as the #1 private pharmacy school in the United States, USC Mann is recognized for its more than century-long reputation for innovation in pharmaceutical education, practice and research. The School uniquely spans the entire spectrum of pharmaceutical development to clinical care – from drug discovery to regulatory approaches that promote safety and innovation, and from delivery of contemporary patient care services to evaluating the impact of care on patient outcomes and costs. Collaborative efforts with our expertise areas and faculty in clinical pharmacy, pharmacoeconomics and health policy, pharmacoepidemiology, drug discovery, experimental therapeutics, and pharmaceutical sciences are manifest in the numerous MS and PhD programs across these disciplines. The School received a $50 million endowment from the Alfred E. Mann Foundation to name the School and to support student scholarships, faculty development and recruitment, and integrated biomedical innovation.Qualifications
• PharmD, PhD, or PharmD/PhD degrees in a relevant field is required.
• A strong track record of scholarly research and publications in mathematical applications and quantitative modeling approaches or AI-related applications in scholarly areas of pharmacy or pharmaceutical sciences.
• Experience with or demonstrated potential for securing extramural funding for innovative research.
• Expertise in:
o Pharmacometrics, application of machine learning in pharmacometrics, mechanism-based modeling, QSP or PBPK, and/or;
o AI technologies, including but not limited to machine learning (e.g., supervised and unsupervised learning), large language models, advanced data science techniques (e.g., dimensionality reduction, clustering), and predictive analytics.
• Track record of successful teaching and mentoring of professional program and/or graduate students, including curriculum development, lecturing, and course coordination, with a preference for experience in teaching applied mathematical and AI-related topics such as computational pharmacology, health informatics, or applications of machine learning in pharmacometrics.
• Proven ability to collaborate across disciplines within a university setting to drive translational research and innovation.