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The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.Associate Clerkship DirectorJOB SUMMARY :Reports to and works with the Senior Associate Dean for Medical Education, the Assistant Dean for Clinical Curriculum and appropriate committees to develop, administer, evaluate and revise the medical student core clerkship and all of its elements. Oversees and monitors the coordination and implementation of the clerkship goals and objectives across all sites and ensures comparability across sites and appropriate horizontal and vertical integration within the medical school curriculum. Participates in an annual structured course review and submits recommendations for programmatic improvement. Facilitates a supportive learning environment with oversight and monitoring of student wellness and mistreatment issues, and assists with communication at all sites between students and clinical faculty/preceptors, residents, members of the health care team, practice/office personnel, and medical school administrative staff.  Identifies and responds to student academic, clinical or professional issues with appropriate communication to Senior Associate Dean for Medical Education, or Associate or Assistant Deans for Curriculum or Student Affairs. Provides direct and indirect teaching and supervision of students and oversees and monitors the assessment of students and the determination of final grades. Submits final grades within 4 weeks of the end of clerkship or otherwise in compliance with KSOM and LCME requirements.JOB QUALIFICATIONS:Minimum Education:M.D. or D.O. degreeExpected Minimum Years of Experience:5 years in specialty or combined experience and education in fieldMinimum Requirements in Field of Expertise:Possess an active California State Medical LicenseCurrent active clinical experience in field of expertiseCurrent ABMS Certification in field of expertisePossesses Qualities, Abilities and Expertise in: Competency in professional discipline and clinical specialtyLeadership/guidance, assessment, planning and evaluation of student and program performanceVerbal and written communicationInterpretation and application of policies, regulations, regulatory requirementsOrganizational systemsProblem identification and resolutionResearch activitiesCurriculum conceptualization/development/revisionsJOB RESPONSIBILITIES :   Administrative:Work collaboratively with departmental leadership and appropriate leaders at all sites to ensure that faculty and resident supervisors receive (within designated time frames), all materials deemed necessary by the Medical Education Curriculum Committee. Examples may include but are not limited to: clerkship learning objectives, required clinical experiences, assessment methods, grading system, duty hour limitsOversee and monitor the development, implementation and coordination of the didactic and clinical learning elements of the clerkship at all sitesConduct regular meetings and site visits with appropriate leaders at all off site clerkship locationsEnsure comparability across sites and appropriate horizontal and vertical integration within the medical school curriculumWork collaboratively with departmental and residency leadership to implement appropriate “residents as teachers” curriculumOversee and monitor the appropriate collection and documentation of data from students, e.g., required clinical experiences, physical exam skills, clerkship assignments, mid-clerkship feedback, student evaluations of supervisors and clerkshipConduct individual mid-clerkship feedback meetings with students on each rotationOversee and monitor the appropriate collection and documentation of data from faculty and resident supervisors (e.g., evaluations of students)Complete the grading of student post-encounter-notes for end-of-clerkship OSCEs each rotationEnsure that final clerkship grades are submitted within 4 weeks of the end of clerkship or otherwise in compliance with KSOM and LCME requirementsParticipate in the structured annual clerkship review process of their clerkshipRegular attendance at monthly Clerkship-Phase Curriculum Committee meetingsRegular attendance at monthly Clerkship Director / Medical Student Educator MeetingsParticipates as a member of the ad-hoc Grade Appeal Committee as assignedAttend curriculum or student affairs retreats and multidisciplinary meetings as assignedAttendance at faculty development training sessions offered throughout the year by the Division of Medical Education, or other comparable experiences as agreed upon with the Vice Dean for Medical EducationDevelop and manage program innovations with appropriate input from and reporting to KSOM oversight committees, the Senior Associate Dean for Medical Education and the Assistant Dean for Clinical Curriculum.Research, gather, organize, interpret, and summarize data (related to academic and clinical activities—reports, proposals, publications, presentations, etc.) as needed by KSOM oversight committees, Department of Medical Education, Senior Associate Dean for Medical Education, or the Assistant Dean for Clinical CurriculumAssist in student performance issues, including remediationEstablish and maintain an appropriate professional network. Maintain current knowledge of professional/regulatory guidelines, requirements and publications. Attend and participate in professional meetings, conferences, etc. Represent program/clerkship as delegated by the Senior Associate Dean for Medical Education or Associate or Assistant Deans for Curriculum or Student AffairsCurriculum/Program Development:Work with KSOM oversight committees and the Senior Associate Dean for Medical Education and the Assistant Dean for Clinical Curriculum to oversee and manage the development of objectives/competencies, clerkship materials, and appropriate teaching methodologiesWork with KSOM oversight committees and the Senior Associate Dean for Medical Education and the Assistant Dean for Clinical Curriculum to oversee and manage the development and evaluation strategies of teaching/learning effectivenessWork with KSOM oversight committees and the Senior Associate Dean for Medical Education and the Assistant Dean for Clinical Curriculum to oversee and manage the development and evaluation strategies of student performanceT eaching/Scholarship:Provide direct clinical and didactic instruction related to clerkship objectives/competenciesServe as a role model in professional behavior and communication, i.e., history/interviewing, patient education, and documentationConduct and/or participate in medical education scholarship

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.Ensures that physician orders for medications and treatments are implemented by the appropriate staff.Performs other duties as assigned.Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s).Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines. Develops supporting documentation for insurance claims and submits claims to insurance carriers.Assists physicians with minor orthopaedic clinical procedures including staple removal, suture removal, and wound care.Submits all workers compensation and HMO requests. Relays disability status to adjusters and nurse case managers.Returns patient phone calls in a timely manner in accordance with departmental policy.Performs other duties as assigned.Required Qualifications:Req High school or equivalent.Req Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma program.Req Ability to communicate effectively in English both verbally and in writing.Preferred QualificationsPref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care setting.Pref Spanish language skills.Pref Knowledge of orthopaedic medical terminology.Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF and scheduling software. Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart Association.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The hourly rate range for this position is $22.00 – $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.As a part of the NCH Urology department, this position provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. The Support Coordinator will participate in a variety of duties associated with daily clinic preparation process, from customer service, message distribution, procedure scheduling, encounter registration, and referrals management.Essential Duties:Clerical Has thorough understanding and expertise in the use of computer systems, e.g. Cerner and GE Centricity Business. Demonstrates accuracy and thoroughness in entering information into computer systems. Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity. Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. Acts as a single point of contact for patients and caregivers, and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to: scheduling, paperwork, and follow-up appointments. Work independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility. Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to: copayment, deductibles, co-insurance, deposits, or prior account balances. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. Adheres to policies aimed to protect patient confidentiality.Teamwork/Collaboration Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Possesses ability to work independently and in a team setting. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. Is involved with and keeps abreast of changes within the USC healthcare system.Performs other related duties as assigned.Required Qualifications:Req High school or equivalentHigh school graduate or equivalent work experience in customer service and/or medical office;Req 1 year At least 1 years of ambulatory care experience in a coordinator role.Proven record of dealing with the public in a customer service roleReq Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Excellent interpersonal and communication skills to coordinate multiple appointments with many multi-specialty clinical services.Req Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment.Req Must be comfortable with computers and medical terminology.Req In depth knowledge of major insurance plans and types of coverage provided, including government health programs.Preferred Qualifications:Pref Bachelor’s degreePref Specialized/technical training Medical Assistant Certificate/DiplomaPref Knowledge of medical terminologyPref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred.Pref Basic Life Support (BLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

POSITION SUMMARYThe purpose of the Case Coordinator position is to support the physician and interdisciplinary team in the provision of patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payers. The role integrates and coordinates utilization management, care facilitation, and discharge planning functions. The Case Coordinator is accountable for a designated patient caseload and plans effectively in order to meet patient needs, manage the length of stay, and promote efficient utilization of resources. Specific functions within this role include: facilitation of pre-certification and payer authorization processes, facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement, application of process improvement methodologies in evaluating outcomes of care support and coaching of clinical documentation efforts and serving as a clinical resource for coders, ensuring that documentation accurately reflects severity of illness and intensity of service coordinating communication with physicians.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESActively participates in clinical performance improvement activities.Applies approved InterQual criteria to monitor appropriateness of admissions and continued stays and documents findings based on department standards.Assist in the compilation of physician profile data regarding LOS, resource utilization, denied days, cost, case mix index, patient satisfaction, and quality indicators.Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials, and appeals.Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, teaching, and ongoing evaluation.Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated caseload; monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective; facilitates the following on a timely basis: completion and reporting of diagnostic testing, completion of treatment plan and discharge plan, modification of plan of care, as necessary, to meet the ongoing needs of the patient, communication to third-party payers and other relevant information to the care team, assignment of appropriate levels of care, completion of all required documentation in Affinity GUI screens and patient recordsCollaborates/communicates with external case managers.Collects delay in service data and data for specific performance and/or outcome indicators as determined by the director.Communicates with Financial Counselor to facilitate covered day reimbursement certification for assigned patients. Discusses payer criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payers as needed.Completes utilization management for assigned patients.Coordinates/facilitates patient cares progression throughout the continuum.Documents relevant discharge planning information in the Affinity GUI System according to department standards.Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the health care team and are documented as necessary to ensure continuity of care.Ensures/maintains plan consensus from patient/family, physician, and payer.Facilitates transfer to other facilities.Identifies at-risk populations using approved screening tool and follows established reporting procedures.Initiates and facilitates referrals to the Home Health Liaison for home health care, hospice, and medical equipment and supplies.Issues Notices of Non-coverage per hospital policy.Manages all aspects of discharge planning for assigned patients.Meets directly with patient/family to assess needs and develop an individualized plan in collaboration with the physician.Monitors all transfer DRG’s.Monitors length of stay (LOS) and ancillary resource use on an ongoing basis. Takes actions to achieve continuous improvement in both areas.Perform 100% UR Review on all Medicare One-Day admissions.Proactively identifies and resolves delays and obstacles to discharge.Refers appropriate cases for social work intervention based on department criteria.Refers cases and issues to physician advisor in compliance with department procedures and follows up as indicated.Seeks consultation from appropriate disciplines/ departments as required to expedite care and facilitate discharge.Uses data to drive decisions and plan/implement performance improvement strategies related for assigned patients, including fiscal, clinical, and patient satisfaction data.Uses quality screens to identify potential issues and forwards information to the PI department.Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues.Works collaboratively and maintains active communication with physicians, nursing, and other members of the multidisciplinary care team to effect timely, appropriate patient management.Education
Minimum (Required) Bachelor’s degree in nursing
.

Licenses and Certifications
Minimum (Required)
• A current RN licensure in the State of California is required.
• Must successfully complete and maintain BLS certification.
Preferred (Not required) Professional certification as a case manager preferred.

Pay Transparency

The hourly rate range for this position is $48.41 – $76.69. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Contracts Manager is responsible for contract review and management for Clinical and Non-Clinical products, software, and services. This includes drafting, analyzing, negotiating, advising on, and executing contracts with suppliers, vendors, and other service providers. The Contracts Manager works collaboratively with Leadership and the Supply Chain Team (Materials Management, Sourcing, Contracting, Purchasing) and laisses with experts in other departments (including Office of General Counsel, IT/IS, Construction/Facilities, Insurance, Compliance, and others). In this role, the Contracts Manager actively develops relationships, requests input and collaborates with internal partners and then provides expert consultation to the approvers regarding risk, liability, and exposure on the contract. The mission of the Supply Chain Department is to coordinate USC’s Procurement Policies and activity to ensure compliance, customer satisfaction, and cost effectiveness.Essential Duties:Draft, negotiate, and execute contracts with suppliers, vendors, and other service providers.Work with expert stakeholders to insure compliance with procurement regulations, including but not limited to, local and federal laws, regulations, and policies.Maintain and update the contract management system, including but not limited to, contract templates, contract tracking, and contract reporting.Collaborate with internal stakeholders to understand their needs and requirements.Manage the contract renewal process and negotiate new contracts as required.Monitor contract performance and take appropriate action to address any issues that may arise.Provide support to the procurement team in the sourcing process and in the negotiation of contracts.Collaborate with legal counsel to ensure contracts are legally compliant, mitigate risks and to resolve any disputes that may arise.Continuously evaluate and improve the contracting process to drive cost savings and improve efficiency.Perform other duties as assignedRequired Qualifications:Req Bachelor’s degree in related fieldReq 3-5 years Experience in Contract ManagementReq Exceptional knowledge of procurement agreements/policies, drafting/redlining, and contract executionReq Excellent skill in negotiating and exchanging ideas with others and to arrive jointly at decisions, conclusions or solutionsReq Excellent project management skills and ability to manage mutliple projects simultaneously; ability to determine the next steps in a process and execute them independentlyReq Strong verbal and written presentation skills and the ability to provide clear information to business/department leadsReq Strong interpersonal relationship skills both in one-on-one and group situations; securing buy-in and agreement through collaborative effortReq Strong drafting skills and knowledge of contract issues related to healthcare such as liability, indemnification, insurance, service level agreementsReq Working knowledge of relevant industry trends and issues;Req Ability to interact effectively both with internal leaders as well as vendors and suppliersPreferred Qualifications:Pref Master’s degree Business AdministrationPref J.D. Juris Doctorate or Paralegal certificationPref Experience in large-scale Health Systems or IDNsPref DocuSign (eSign, Insight, CLM) experiencePref Experience working with and utilizing Medline and Vizient partnersPref Comfort reporting to and interacting directly with Associate and Executive Administrators for assigned departmentsRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.The Keck School of Medicine (KSOM) of the University of Southern California (USC) and Children’s Hospital Los Angeles (CHLA) in the Department of Pediatrics in the Division of Hospital Medicine, are actively seeking a full time faculty member for the position of Clinical Assistant Professor of Pediatrics (Clinician Educator).The Department of Pediatrics, Division of Hospital Medicine at Children’s Hospital of Los Angeles (CHLA) and the USC Keck School of Medicine are seeking BC/BE pediatrics for faculty and non-faculty positions for the Division of Hospital Medicine.  CHLA is a 495 bed free standing full-service Children’s Hospital and is affiliated with the USC Keck School of Medicine.  The Division of Hospital Medicine at CHLA employs both contract and faculty members and currently has approximately 70 hospitalists.  It has a two-year Pediatric Hospital Medicine Fellowship Training program as well.  Clinical responsibilities within the Division include supervision of trainees on the inpatient service, primary care for patients on the attending only service and intake management and team assignment for internal and external requests for admission to the hospital.  Division members are also institutional leaders in Quality Improvement, Education and Throughput.  The selected applicant for this position at CHLA will follow specific inpatients on the Hospitalist service without pediatric house staff coverage and may supervise 3rd year medical students rotating through CHLA for their primary pediatric clerkship.  The Hospitalist service is a 24/7 in-house model, and as such, selected candidates will work day, evening and some weekend shifts.  While all are encouraged to also pursue scholarly work, those chosen to join the Division as faculty may have time allocated for scholarship endeavors, but this depends upon their academic tract.  Applicants should have a major interest in providing inpatient care to a diverse and complex population of patients, have excellent communication skills, and enjoy teaching learners at various levels.The annual base salary range for this position is 95,904-$325,712.  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerationsIf interested, please apply using the USC job link and email the division at DOHM@chla.usc.edu.  For further inquiries, please contact:Dr. Purnima Mandal & Dr. Kevin Waloff at 323-361-6177Academic appointment through USC Keck School of Medicine is available at a level appropriate to training and experience.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.

As an integrated part of the department/unit, this position provides coordination of departmental/unit clerical duties and activities. Offers support in coordinating and maintaining files and data activities in an efficient manner.As an integrated part of the department/unit, this position provides coordination of departmental/unit clerical duties and activities. Offers support in coordinating and maintaining files and data activities in an efficient manner.Essential Duties:1. Communication Skills • a) Ability to communicate effectively with co-workers in relaying information in a timely manner. Receive all calls in a professional manner. • b) Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member. • c) Effectively communicate with other departments to coordinate patient care.2. Computer Skills • a) Type and proof various documents (e.g., correspondence, reports, charts, minutes of meetings, hospital policies, etc.). • b) Create spreadsheets and tables, utilizing functions (formulas) and manipulating the data to retrieve desired information. • c) Maintain computer records and files as needed. • d) Design, develop and produce PowerPoint presentations for special events or committee meetings. • e) Must be able to use business format for letters and assure grammatical accuracy.3. Customer Service • a) Greets and assists patients/visitors by providing them with the information needed, contacting appropriate staff members to assist them, or taking messages for the staff. • b) Demonstrates outstanding telephone etiquette.4. Data Entry & Report Preparation • a) Enters data in a timely manner, ensuring that all information is accurate. • b) Prepares reports for committee meetings and other hospital departments/services.5. Information Distribution • a) Maintains computer data information accurately and timely. • b) Assures confidentiality of information.6. Meeting Scheduling • a) Coordinates meeting dates and times with all participants. • b) Arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed. • c) Attends meetings and types minutes of meetings as requested.7. Office Maintenance • a) Completes copying, collating and coordinating materials in an orderly manner. • b) Maintain files for the General filing system. • c) Picks up and delivers mail to and for nursing managers/directors. • d) Provide a file system that allows for easy retrieval of information.8. Teamwork • a) Able to work both independently and in a team setting.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 2 years Experience in a secretarial role.Req Experience in customer service field.Req Excellent working knowledge and skills in Microsoft Office programs including MS Word, Excel, and PowerPointReq Must be able to use spreadsheets for display of data, and manipulate data for presentation to various departments.Req Demonstrate excellent customer service behavior.Req Demonstrates excellent verbal and written communication skills.Req In depth knowledge of all insurance types.Preferred Qualifications: Pref Bachelor’s Degree Degree in related fieldPref Experience with data entry and statistical analysis.Pref Experience with Kronos timekeeping system.Pref Medical Terminology.Pref Bilingual skills – SpanishRequired Licenses/Certifications: Req Clinical Laboratory Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $23.00 – $39.10. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Acute inpatient hospital experience as RN.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Surgical Units: ICU and Telemetry experience.Pref Specialty Certification Specialty certification preferredRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required for Departments: Intensive Care, Step-down, Telemetry. RNs without prior telemetry or critical care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

POSITION SUMMARYA RN New Graduate who desires a focused clinical experience to develop evidence-based decision making and communication skills, achieve clinical competency, and utilize the nursing process for assessment, planning, implementation, and evaluation to provide safe, therapeutic care to patients. Services provided are for acutely ill patients with medical / surgical diagnoses, which are the primary reasons for admission. The RN New Graduate functions as a member of the interdisciplinary and nursing care teams; carries out established nursing procedures and performs nursing care for patients with complex, multisystem needs. The RN New Graduate demonstrates investment in the overall forward movement of the organization and the assigned nursing unit(s). The RN New Graduate applies critical thinking skills and interpersonal communication skills to achieve appropriate professional relationships, utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAccountable to the unit Manager and/or the Director of the department.Adherence to identified nursing standards of practice.Annually demonstrates standards of competent performance (BRN) for all assigned areas. May float to multiple hospital departments.Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers, maintaining a positive attitude and positive working relationships.Demonstrates competency in IV therapy.Demonstrates competency in medication administration and knowledge prior to administering medications.Responsible for the planning, directing, implementation, and evaluation of each patient. The implementation of nursing care may be delegated by the RN responsible for the patient to other licensed nursing staff, or may be assigned to unlicensed staff, subject to any limitations to their licensure, certification, level of competency, and/or regulation. The RN will direct care provided by the LVN, and/or CNA.Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities.Demonstrates proficiency in the use of the PDCA model for PI.Articulates understanding of and participation in value-based purchasing initiatives.Demonstrates competency and participates in survey readiness audits for regulatory compliance.Demonstrates the IRAISE values in all professional and patient care interactions.Performs other duties as assigned by Manager / Director / Clinical Lead RN.Performance and Competency will be evaluated at 90 days, 6 months and 1 year.Job Requirements

Education
Minimum – Associate of Science in Nursing
Preferred – Bachelor of Science in Nursing

Work Experience
Minimum (Required)
• Completion of nursing degree program within 12 months.
• Less than 12 months of clinical staff work experience

Licenses and Certifications
Minimum (Required)
• A current RN licensure in the State of California is required.
• Current Basic Life Support (BLS) certification from the American Heart Association.
• Current ACLS certification from the American Heart Association.

Pay Transparency

The hourly rate range for this position is $48.41 – $76.69. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification.The Patient Access Representative must have an in depth knowledge in all the functions of providing excellent customer service. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and the ability to multi-taskEssential Duties:Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker.Patient identifier is “Name and date of birth” to assure you are registering the correct patient.Demonstrates ability to maintain confidentiality of patient information.Determine if the patients insurance is contracted with USC.Edit insurance information as appropriate.Resolve all GE Centricity Alerts.Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service – hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices-Obtain patient demographics confirm all are current and correct in both hospital and physician systems.Utilize appropriate a. Financial Class b. Plan Id’s c. Service Code d. Patient typeAbility to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systemsIn Physician System Utilize appropriate a. FCS b. Alternate InsuranceAssuring authorizations are in place as specified by patients carrierCustomer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and PhysiciansAbility to request patient financial liabilities (Co-pay outstanding balances)Follow and adhere dress code attendance policy’s provided by Human ResourcesAssist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisorBalances cash drawer to Batch.Closes out batches.Prepare bank deposit for Physician practice.Performs other duties as assigned.Required Qualifications:Req High school or equivalent Or equivalent evidence in file required.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers.Req In depth knowledge of Cerner, most insurance types, and basic computer programs.Req Demonstrate excellent customer service behavior.Preferred Qualifications: Pref 3 months Experience in an office or ambulatory clinic setting *OR 1 year of hospital experience or in a related fieldPref Knowledgeable in medical terminology strongly preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.