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This Patient Safety Quality Specialist directly reports to the Manager of Regulatory and Patient Safety. The Quality Specialist- Patient Safety is responsible for coordinating quality improvement and patient safety initiatives, providing guidance, education and assistance in the development, implementation, and measurement for assigned projects, quality improvement initiatives and patient safety events. Investigates and evaluates patient safety events for risk potential, loss minimization, and applicable recording and documentation. Analyzes risk factors data to develop evidence-based patient safety interventions and process improvement strategies. Provides consultation and support to teams or departments related to performance improvement initiatives, regulatory compliance and patient safety events. Participates in root cause analysis (RCA), failure mode and effects analysis (FMEA), and cluster investigations. Assists departments in identifying and correcting regulatory compliance issues and participates in preparatory activities for regulatory agencies. Research, collect and analyze internal and external data for decision making. Serve as subject matter expert regarding quality and patient safety initiatives, significant event management, and patient safety and risk reduction goals in alignment with the organization’s strategic priorities.Essential Duties:1. Assessment – Assesses survey readiness and ensures all implementation of all applicable Patient Safety initiatives a. Evaluates prior survey deficiencies and current survey standards for compliance. b. Coordinators and provides leadership for survey readiness rounds and provides a rotating calendar of visits to units and hospital departments. c. Complies and disseminates information to the applicable hospital director on areas that require action to ensure compliance d. Ensures all quality and patient safety rounds identify opportunities to improve care and outcomes2. Consultation – Provides consultation to individuals/departments concerning regulatory standards and assists with interpretation of new or revised standards; Recommends methods/actions to achieve regulatory compliance; Serves as a consultant for other projects as assigned.3. Implementation – Implements corrective actions including but not limited to providing written responses to any RFI’s (Recommendation for improvement), or audit deficiencies related to regulatory compliance. Ensures that the applicable database is updated with any corrective action plans and follows up with the applicable department director regarding the proposed action plan.4. Collaboration – Collaborates with all members of the healthcare team to promote an organized approach to the hospital’s survey process. Facilitates survey readiness teams. Cross-trained in the functions of Quality and Outcomes management and Peer Review processes to collaborate with department staff members and provide coverage as necessary.5. Communication – Communicates any audit findings to the hospital leadership along with any proposed or implemented action plans. Attends any applicable hospital or medical staff committee meetings to communicate information on Survey Readiness6. Education – Provides In-service to hospital and medical staff as appropriate to ensure survey preparedness.7. Keeps updated on all regulations that pertain to hospital licensure and updates policies and procedures as necessary8. Member of the policy and forms committee and works closely with the policy coordinator9. Provides supervision and oversight for regulatory compliance staff ensuring a cohesive well informed team10. Performs other duties as assigned.Required Qualifications:Req Bachelor’s degree Degree in Nursing.Req 1 year One or more years or more in an acute care setting (preferred with experience in licensing and accreditation).Req Experienced at least one facility-wide accreditation survey within the last three years.Req Working knowledge of TJC, CDPH, CMS accreditation and regulatory requirements.Preferred Qualifications:Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Certified Professional in Healthcare Quality – CPHQ (NAHQ) Certified Professional in Healthcare Quality (CPHQ) OR Certified Professional in Patient Safety (CCPS) certification within 2 years of hire.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The USC department of Facilities Management Services (FMS) is seeking an AC Technician Journeyman with superb maintenance, troubleshooting and repair skills to join its team.About USC Facilities Planning and Management:The Facilities Planning and Management (FPM) department is responsible for planning, developing, and maintaining USC’s facilities while ensuring a safe environment for the university community. Safety is woven into every service and remains a top priority. The FPM team of innovative and skilled professionals delivers high-quality construction, operations, and maintenance services, serving as dedicated stewards of USC’s Unifying Values. Come and join the FPM team – a team that works as trusted partners shaping an environment of innovation and excellence. Apply today!The AC Technician Journeyman performs standard air conditioning, refrigeration, heating and ventilation procedures as required. Determines need to repair and/or replace equipment. Estimates materials required for specific job components. Provides leadership and guidance, and trains journeymen and other employees on specific skills and tasks as required.The ideal/preferred candidate for the position of AC Technician Journeyman has the following:High school diploma or equivalent and completion of four year apprenticeship programA combined total of at least 9 years of experience (four years of experience as an apprentice/trade-related trainee AND additional five years minimum experience must be as a journeyman)Valid Environmental Protection Agency (EPA) – Universal certificationValid California Driver’s License requiredMust own designated hand toolsJob Accountabilities:Responds to service calls for air conditioning, refrigeration, heating and ventilation systems, including controls and auxiliary components.Performs repair and maintenance procedures for heating and ventilation systems. Works from blueprints, specifications and schematic diagrams.Monitors, adjusts and calibrates automatic controls of air conditioning and refrigeration system.Performs routine safety and maintenance checks on air conditioning and refrigeration system of repair seals, chilled water or condenser water pumps, compressors and pneumatic controls, repair and maintenance of mechanical equipment.Installs equipment and fabricates components for system and equipment.Estimates materials required for specific job components.Fabricates components for air conditioning, heating and ventilation system.Maintains clean job site throughout duration and cleans up job site following work completion. Maintains safe working conditions for self and others. Stores and maintains supplies, tools and equipment.Provides leadership and guidance to others who perform similar work. Sets priorities and timelines and monitors the work of others.Trains other journeymen, Zone Maintenance Technicians, or other employees specific skills and tasks, as required. Identifies additional training or defines needs for new or continuing training which would benefit staff.Prepares reports and/or maintenance records, as needed.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.The hourly rate range for this position is $39.95-$40.63. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Come and join the FMS team – a team that works as trusted partners shaping an environment of innovation and excellence.#LI-FT1Minimum Education: High school diploma or equivalent and completion of four year apprenticeship program
Minimum Experience: 5 years
Minimum Field of Expertise: Four years experience as a trade-related trainee may substitute for completion of a four year apprenticeship program. Additional five years minimum experience must be as a journeyman. Experience performing standard trade-related procedures. General knowledge of trade-related methods, materials, tools, and equipment. Experience in identifying systems and/or mechanical problems. General knowledge of engineering procedures, equipment and systems. Familiar with city and state building codes, OSHA rules and regulations, standard safety practices and equipment, and other requirements for workplace safety. Universal Environmental Protection Agency (EPA) Certificate.

The Charge Capture Coordinator’s main role is to enter charges into existing computerized billing system (Cerner and or PBAR). The Pharmacy Charge Capture Coordinator will perform due diligence in entering all appropriate charges accurately and within a timely manner, including conducting reconciliation of department generated record with billing system report to ensure optimal charge capture; auditing for completeness, correcting, and resubmitting rejected charges and charge follow-up. The Charge Capture Coordinator is also responsible for communicating missing or incomplete clinical documentation and charge entry errors for clinical department process improvement, including troubleshooting pharmacy charges at the hospital.Essential Duties:Review department clinical documentation from multiple sources and enter hospital charges accurately, timely and in accordance with Keck Medical Center of USC charge capture policies/guidelines, into Patient Accounting System -Cerner or PBAR. .Demonstrate proficiency in using Keck Medical Center of USC charge capture policies, rules, criteria and decision trees (algorithms) to assign the correct charge code.Demonstrate understanding of CMS Medicare billing rules, regulations, and compliance related to outpatient intravenous infusion and chemotherapy administration charges, observation charging (and other service line charges.)Perform daily charge reconciliation on accounts; check charges for accuracy and completeness, correct errors.Follow processes to send appropriate notification to other parties such as Coding Manager, Clinical Department Manager, or Patient Accounting Manager. For example, notify the nursing team of incomplete medical records or coding questions.Attend scheduled meetings and trainings and be accountable for what has been discussed in staff meetings.Identify events requiring administrative review and forward these promptly to the appropriate managerReview own work for accuracy and completeness prior to end of shift.Daily focus on attaining productivity standards, recommending new approaches for enhancing performance, and productivity when appropriate.Identify and alert a member of the management staff of any situation that may negatively impact the patient, department operations, public relations, or the hospital’s integrity.Adhere to health information regulations including HIPAA.Perform other duties as assigned.Required Qualifications:Req High School or equivalentReq 2 years Clinical or healthcare disciplines such as previous hospital or medical office, charge entry or medical records experience.Req Must have excellent data entry and quality outcome skillsReq Proficient in Microsoft Office applications and others as neededReq Communicates clearly and concisely, verbally and in writingReq Demonstrates knowledge and understanding of organizational policies, procedures and systemsReq Must have the ability to maintain confidentiality of patient, physician and health system informationReq Strong interpersonal, teamwork and customer service skills are necessaryReq Ability to maintain minimum standards of productivity and accuracyReq Strong analytical skillsPreferred Qualifications:Pref Related undergraduate study Related college or trade school courseworkPref Understanding and/or experience computerized billing systems.Pref Knowledge of legal and fiscal requirements in the healthcare industry.Pref Current knowledge of medical terminology, anatomy, and physiology.Pref Basic coding knowledgePref Cerner/Soarian experiencePref Certified Pharmacy Technician (PTCB)Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Pharmacy Technician (CA DCA)The hourly rate range for this position is $29.00 – $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Pharmacist provides comprehensive pharmaceutical care through integrated drug distribution, clinical services and education. Additionally, this role will provide comprehensive medication management services, telephonic and/or video-telehealth services to various populations served through the Keck Medicine of USC Specialty Pharmacy partnerships.Essential Duties:Responsible and accountable for providing pharmaceutical services to the patient in accordance with regulatory requirements (Joint Commission, Title 22, OBRA) and professional standards (ASHP guidelines) and state and federal laws. These services involve: Comprehensive Medication Management for Specialty pharmacy disease states and ambulatory conditions. Providing CMM Consult in person or via Telemedicine to Specialty Patients. Requisitioning pharmaceuticals and biologics. Clinical verification and dispensing of Specialty drug products. Other clinical pharmacy services aligned with specialty pharmacy priorities, including but not limited to medication adherence, specialty pharmacy prescription clinical review, order verification, and clinical documentation.Providing consultative services to patients, providers, and external facilities. Coordinating with providers, patients, and the Specialty Pharmacy to ensure referrals are created per pharmacy protocol. Assisting in the planning, coordination, and execution of pharmacy operations and programs for the enforcement of (state & federal) laws and regulations pertaining to drugs.Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.Provide specialized pharmaceutical services to improve drug usage and therapeutic outcomes including, but not limited to, advising physicians on issues concerning drug therapy, the inherent toxicity of drugs and their side effects, as well as assisting in the prescription of appropriate doses.Coordinate the activities of assigned pharmacy technicians engaged in the preparation, labeling and delivery of medications and other pharmaceutical supplies in accordance with physicians’ prescriptions.Ensure compliance with federal, state and local laws and regulations pertaining to the dispensing of drugs and controlled drugs and the maintenance of required records.Mentor pharmacists in training, Residents, and Interns; activities should include both practical and didactic experiences.Maintain liaison relationships with medical and nursing staff; provide timely information pertaining to pharmaceutical supplies, drug usage and compatibility, state and federal regulations regarding drug controls, and Joint Commission Standards.Individualize medication regimens using sound principles, accounting for pharmacodynamic and pharmacokinetic variations in drug absorption, distribution, metabolism and elimination with responsibility for establishing and continually improving the delivery of Pharmaceutical Care to patients within areas of direct responsibility and assisting others in the department with the same.Perform other related duties incidental to the work described herein.Required Qualifications:Req Doctorate Pharmacy Pharm.D degree from an accredited School of PharmacyReq 2 years Experience in Ambulatory Care, Specialty Pharmacy, Comprehensive Medication Management (CMM) or similar settingReq Organization/time management skills.Req Excellent analytical, problem-solving, planning and evaluation skills.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Able to function independently and as a member of a team.Req Committed to excellence in patient care and customer servicePreferred Qualifications:Required Licenses/Certifications: Req Registered Pharmacist (CA DCA) Current pharmacy licensure with California State Board of PharmacyReq Basic Life Support (BLS) from American Heart AssociationReq Advanced Cardiovascular Life Support (ACLS) from American Heart AssociationReq Advanced Practice Pharmacist via the CA State Board of PharmacyReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $64.00 – $105.60. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.