Research Administrator Jobs

Animal Laboratory Health Technician – (Los Angeles, California, United States)

The USC Department of Stem Cell Biology and Regenerative Medicine, and the Eli and Edythe Broad Center for Regenerative Medicine is seeking a Research Scientist to contribute to the heart regeneration program led by Dr. Charles Murry. Research activities span from discovery to translational applications involving stem-cell based technologies. We are seeking a dedicated and collaborative Animal Health Technician to join our dynamic team focused on advancing cardiac cell therapy research. This position involves providing animal care (small and large models) under veterinary supervision, performing surgical and diagnostic procedures, collecting research samples, administering medications, as well as assisting with molecular and functional analyses.  The ideal candidate will be passionate about animal care and biomedical research and thrive in a team-oriented environment.Job Accountabilities:Ensures that animals are provided care in accordance with state and federal regulations to promote physical and psychological well-being and minimize discomfort.Administers drugs and other treatments. Assists Veterinarians and Scientific team with handling animals during procedures.Prepares reagents, sterilizes instruments and prepares facilities for surgical use. Performs technical procedures across a variety of laboratory animal species, including handling, restraint, physical examinations, sample collection, surgical assistance, and medication administration.Assists in experimental data collection and analysis including functional assays, immunohistochemistry, and PCR.Monitors inventory relevant to animal studies and orders supplies as needed.in inspecting incoming animals for shipping condition, food supply, disease symptoms; performs physical examinations.Maintains meticulous and accurate records for all matters pertaining to animal studies.and maintains equipment relevant to animal studies.Prepares standard operating procedures and writes reports.Reports at laboratory meetings and assists team members in preparation of slide decks.Learns and follows laboratory safety procedures under the direction of IACUC, the USC Safety Office and more experienced laboratory staff.Assists with the preparation of IACUC documents.Routinely utilizes Microsoft Word, Excel, and PowerPoint.Acquires new skills and techniques in the field as needed.This role offers the opportunity to contribute meaningfully to cutting-edge research in regenerative medicine while working in a supportive and collaborative academic environment. The hiring manager for this position is Dr. Lil Pabon. Please visit the lab’s website at https://sites.usc.edu/murrylab/research/heart-regeneration/The annual base salary range for this position is $29.59- $39.57. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.Minimum Education:
Related undergraduate study in related field(s)

Additional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
3 years

Minimum Skills:
Experience with animal handling, animal treatment, veterinary diagnostics, animal anesthesia and surgical assistance in veterinary hospital or university environment.

Preferred Education:
Bachelor’s degree in related field(s)

Preferred Experience:
5 years

Transplant Quality Coordinator – Transplant Admin – Full Time 8 Hour Days (Exempt) (Non-Union) (Hybrid/ Remote) – (Los Angeles, California, United States)

The Transplant Quality Coordinator (TQC) is a Registered Nurse (RN) who serves as a clinical quality leader within the transplant program. This role is responsible for monitoring, evaluating, and improving clinical performance, regulatory compliance, and patient safety across the continuum of transplant care. The TQC applies advanced nursing knowledge and clinical judgment to quality initiatives while partnering with non-clinical Transplant Quality Specialists (TQS) to maximize efficiency, data integrity, and regulatory alignment. The TQC will also lead quality and compliance initiatives within the designated Organ Transplant Programs. to provide oversight and will assist in maintaining compliance with the requirements of the external agencies specifically related to transplant regulations as set by the Organ Procurement Transplant Network (OPTN) / United Network for Organ Sharing (UNOS) and CMS Regulations, Joint Commission, Intermacs, and the ESRD Network.Essential Duties:Clinical Quality and Performance Improvement • Use clinical nursing expertise to lead and implement quality improvement initiatives using evidence-based methodologies (e.g., PDSA, root cause analysis, FMEA). • Review transplant processes, patient care documentation, and clinical outcomes to ensure adherence to standards of care. • Interpret clinical scenarios and patient risk factors that impact transplant outcomes and quality metrics. • Identify trends from clinical quality data to drive care improvements and reduce variation in transplant practices.Collaboration with Non-Clinical Transplant Quality Specialist (TQS) • Delegate routine data monitoring, reporting, and tracking tasks to the TQS, allowing the RN to focus on complex clinical and quality issues. • Provide clinical interpretation and context for data trends identified by the TQS, ensuring analysis is grounded in patient care reality. • Co-lead quality projects where the TQS supports with logistics, data gathering, and documentation, while the RN provides clinical insight and leadership. • Mentor and educate the TQS on transplant clinical workflows to build shared understanding and collaborative problem-solving capacity. • Together, serve as a dyad team that integrates clinical relevance and technical accuracy in meeting quality goals and regulatory requirements.Regulatory Compliance and Accreditation • Apply clinical knowledge to interpret and operationalize requirements from CMS, UNOS, and The Joint Commission. • Prepare and participate in external audits and surveys with a focus on clinical compliance, documentation, and patient outcomes. • Develop action plans and educational interventions to address identified gaps in clinical quality and safety.Patient Safety and Risk Management • Investigate adverse events and clinical variances using structured tools (e.g., RCA, special cause analysis). • Lead or co-lead morbidity and mortality conferences, patient safety huddles, and case reviews. • Collaborate with hospital quality and safety departments to align transplant safety practices with hospital-wide initiatives.Data Quality and Reporting • Validate clinical accuracy of transplant data submitted to UNOS, internal dashboards, and external registries. • Provide clinical oversight of data abstraction conducted by non-clinical team members to ensure completeness and reliability. • Collaborate with the TQS to generate reports and presentations for transplant QAPI and other governance bodies.Education and Staff Development • Educate transplant clinical teams on best practices, new policies, and lessons learned from quality reviews. • Promote a culture of safety, shared accountability, and continuous improvement across the multidisciplinary transplant team. • Develop training materials in partnership with the TQS to support staff development and compliance.Performs other duties as required.Required Qualifications:Req Bachelor’s Degree in Nursing.Req 3 years Three or more years of clinical nursing experience, preferably in Transplant or QualityReq Understanding of healthcare quality principles and experience applying clinical judgment to data and process reviews.Req Expert clinical judgment and ability to translate complex patient care issues into quality initiativesReq Strong collaboration skills and ability to delegate and partner with non-clinical professionalsReq Effective communicator with experience facilitating interdisciplinary collaborationReq Analytical mindset with ability to synthesize clinical and quantitative informationReq Project management and change leadership abilities in a highly regulated environmentPreferred Qualifications:Pref Master’s degree Nursing, Public Health, Healthcare Administration, or related field.Pref Familiarity with transplant data systems (UNet, OTTR, Cerner)Pref Certified Clinical Transplant Coordinator – CCTC (ABTC) Certified Clinical Transplant Coordinator (CCTC) or Certified Professional in Health Quality (CPHQ)Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Certified Professional in Healthcare Quality – CPHQ (NAHQ) If no card upon hire, one must be obtained with 18 months of employment.The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Medical/Cast Specialist Assistant – Ortho Cl – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

Escorts patients to x-ray and exam rooms, monitors patient flow, assists physicians with minor clinical procedures including but not limited to staple removal, suture removal, and wound care. Casting and splinting removal and application as directed by the physician. Supply utilization tracking and ordering, including stocking exam rooms and work stations. Schedules diagnostic tests ordered by the physician as needed. Reviews and codes charge slips, submits insurance claims. Returns patient phone calls. Performs various office and clerical duties. Must work with any and every physician in the service area.Escorts patients to x-ray and exam rooms, monitors patient flow, assists physicians with minor clinical procedures including staple removal, suture removal, and wound care. Casting and splinting removal and application as directed by the physician. Supply utilization tracking and ordering, including stocking exam rooms and work stations. Schedules diagnostic tests ordered by the physician as needed. Reviews and codes charge slips, submits insurance claims. Returns patient phone calls. Performs various office and clerical duties. Must work with any and every physician in the Orthopaedic Clinic.Essential Duties:Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s).Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines. Develops supporting documentation for insurance claims and submits claims to insurance carriers.Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.Assists physicians with minor orthopaedic clinical procedures including staple removal, suture removal, and wound care.Ensures that physician orders for medications and treatments are implemented by the appropriate staff.Submits all workers compensation and HMO requests. Relays disability status to adjusters and nurse case managers.Returns patient phone calls in a timely manner in accordance with departmental policy.Casting and splinting removal and application as directed by the physician.Supply utilization including tracking of supplies used and ordering new supplies in a timely manner in order to keep clinic stocked appropriately.Stocks exam rooms and work stations to ensure all supplies are available prior to clinic times.Checks supplies and medications (if applicable) for expiration dates and disposes of them according to hospital and Joint Commission standards.Performs other duties as assigned.Required Qualifications:Req High School or equivalentReq Specialized/technical training Graduate from an accredited school of Orthopaedic Program.Req 5 years Medical Assistant Experience.Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care settingReq Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications: Pref Specialized/technical training Graduate from an accredited Medical Assistant Certificate/Diploma programPref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care settingPref Spanish language skills.Pref Knowledge of medical terminology.Pref Familiarity with word processing, IDX, AS400 and scheduling software.Required Licenses/Certifications: Req Orthopaedic Technologist Must have one of the following: • Registered Orthopaedic Technologist (ROT) from American Society of Orthopedic Professional (ASOP) • Registered Orthopaedic Technologist (ROT) from National Board for Certification in the Orthopedic Specialties (NBCOS) • Orthopaedic Technologist Certification (OTC) from the National Board for Certification of Orthopaedic Technologists (NBCOT)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $26.39 – $44.88. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Patient Access Representative – Ortho Cl – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification.Essential Duties:Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker.Patient identifier is “Name and date of birth” to assure you are registering the correct patient.Demonstrates ability to maintain confidentiality of patient information.Determine if the patients insurance is contracted with USC.Edit insurance information as appropriate.Resolve all GE Centricity Alerts.Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service – hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices-Obtain patient demographics confirm all are current and correct in both hospital and physician systems.Utilize appropriate a. Financial Class b. Plan Id’s c. Service Code d. Patient typeAbility to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systemsIn Physician System Utilize appropriate a. FCS b. Alternate InsuranceAssuring authorizations are in place as specified by patients carrierCustomer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and PhysiciansAbility to request patient financial liabilities (Co-pay outstanding balances)Follow and adhere dress code attendance policy’s provided by Human ResourcesAssist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisorBalances cash drawer to Batch.Closes out batches.Prepare bank deposit for Physician practice.Performs other duties as assigned.Required Qualifications:Req High school or equivalent Or equivalent evidence in file required.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Demonstrate excellent customer service behavior.Preferred Qualifications: Pref 1 year One year of ambulatory clinic experience or in a related field.Pref Must be comfortable with computers and medical terminology.Pref In depth knowledge of Cerner, most insurance types, and basic computer programs.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Culinary Specialist II, University Club – (Los Angeles, California, United States)

From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our unifying values.We are seeking a Culinary Specialist II to join our rapidly growing team.The Opportunity:Are you passionate about serving quality food and providing exceptional customer service? Are you eager to construct award-winning meals? Join us! The Culinary Specialist II will have the opportunity to prepare food for our guests, utilizing fresh, locally sourced ingredients. You will ensure that our high standards of excellence are maintained throughout our kitchens, keeping our inventories and facilities clean, organized, and up-to-date. As a member of our team, you will take pride in exceeding the expectations of all of our customers and keeping the Trojan spirit alive!The Accountabilities:Provide customer services to faculty, staff, students, and guests. Ensure the highest level of customer satisfaction without unnecessarily referring customer to other staff members. Maintain friendly, helpful demeanor. Provide timely options for customers with specialty diets or dietary restrictions.Measure, cut, and mix ingredients according to recipes, and/or direction from unit chef/manager. Cook and prepare food according to chef/managers direction to specific quality, quantity, appearance, and temperature.Ensure all food goods are utilized to maximum yield, reduces waste, spoilage, and pilferage.Prepare food items for a la carte and special events food goods according to the recipe or instructions provided by the unit chef/managers. Ensure compliance and consistency with product, menu, and recipe specifications and on time production standards. Prepare high quality soups, sauces, salads, appetizers, dressings, stews, and desserts, including meat, game, seafood, poultry, starches, sauces, and vegetables daily for meal and service production in a timely manner.Adhere to the kitchen sanitation program. Comply with standard food handling and sanitation procedures. Complete temperature and cooling logs as directed. Ensure work/cooking space is neat, orderly, and left in a clean and sanitized manner.Maintain working knowledge of classical and modern cooking techniques including but not limited to grill, fry, broil, roast, poach, blanch, and bake. Learn and execute new techniques applied to batch, prep, and a la carte menu items.Adhere to department service, health, and sanitation standards, safety and university rules and regulations. Store all food goods in approved containers that are wrapped, dated and labeled (where applicable) and store equipment in proper place.Maintain cleanliness and organization of facilities, kitchen common areas, stations, tools, kitchen small wares, and cooking equipment. Ensure proper use of kitchen small wares and cooking equipment, including proper knife handling and sharpening procedures. Maintain personal and professional tools in adherence with policies and procedures. Report any maintenance issue to the unit chef/manager.Provide guidance and direction to culinary and kitchen staff.Attend all required culinary trainings.Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.The Qualifiers:Minimum Education: Specialized or technical training.Minimum Experience: 3 years.Minimum Field of Expertise:Culinary School Certificate or Diploma from a Culinary Arts and Management nationally accredited school.Knowledge of all kitchen equipment, small or large scale.Knowledge of both restaurant and catering/special event cooking.Demonstrated customer service experience.Experience in a fast-paced kitchen environment.Knowledge of classical cooking techniques and modern cookery.Ability to effectively communicate in English.Knowledge of standard food handling and sanitation procedures.Ability to lift up to 50 lbs.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values. What We Prefer:Preferred Education: High School Diploma. Associate’s Degree from a Culinary Arts and Management school.Preferred Experience: 4 years of experience in a restaurant, hotel, or high-volume banquet and catering environment.Preferred Field of Expertise: Ability to oversee student, temporary, and/or resource workers.The Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit https://employees.usc.edu/benefits-perks/This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $27.22. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.Minimum Education: Specialized/technical training, Less than high school

Minimum Experience: 3 years

Minimum Field of Expertise: Culinary School Certificate/Diploma from a culinary arts and management nationally accredited school. Three years experience must include at least six months of prior experience as a USC Culinary Specialist or equivalent culinary experience in an external full service restaurant operation. Must successfully complete the culinary skills test administered by the Executive Chef. Knowledge of all kitchen equipment, small or large scale. Knowledge of both restaurant and catering/special event cooking. Demonstrated customer service experience. Experience working in a fast paced working environment. Knowledge of classical cooking techniques and modern cookery. Ability to effectively communicate in English.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

Support Coordinator II – Surgery Clinic Admin – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Los Angeles, California, United States)

Support Coordinator II serves as an intermediate-level support coordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible in coordinating multiple appointments with many multi-specialty clinical services. Participates in a variety of duties associated with daily clinic preparation process, from customer service, heavy phone answering, intake, message distribution, obtaining medical reports/imaging, procedure scheduling, encounter registration, co-pay collections, and referrals management. Performs other duties as assigned.Essential Duties:Clerical: • Demonstrates accuracy and thoroughness in entering information into computer systems. • Processes new referrals in a timely manner this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. • Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: surgery scheduling, laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. • Reviews master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. • Coordinates and schedules diagnostic testing for patients which include but not limited to sending letters of medical necessity. • Assists with the clerical and scheduling needs including filing and collection of supporting documentation for billing. • Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service: • Displays courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. • Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. • Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. • Prepares estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. • Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. • Adheres to policies aimed to protect patient confidentiality. • Assist Support Coordinator I with complex customer service issues and provide resolutionTeamwork/Collaboration: • Acts and demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. • Maintains an open line of communication with management and other staff and always demonstrates a professional demeanor. • Keeps abreast of changes within the USC healthcare system. • Work collaboratively as department’s liaison/representation between the department and other hospital and physicians’ staff.Other: • May assist with onboarding and training new hire employees and physicians • May assist Clinic Manager with quality assurance, patient flow, data collection, projects, and reporting • May work on auditing, correction, and resubmitting rejected charges and follow upPerforms other duties as assigned.Required Qualifications:Req High School or equivalentReq Demonstrated ability in customer service, intake and schedulingReq Proven record of dealing with the public in a customer service roleReq Familiarity with word processing, Microsoft Outlook, navigating the intranet, interpret on-line queries and preferably with GE Centricity Business, Cerner, PBAR, scheduling systemsReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment.Req Knowledge and understanding of insurance plans and types of coverage provided, including government health programsReq Knowledge and ability in processing new referrals in a timely mannerReq Demonstrated ability and knowledge in patients schedulingReq Works independently under supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibilityReq Possesses ability to work independently and in a team setting.Preferred Qualifications:Pref Bachelor’s Degree In a related fieldPref 3-5 years Experience in administrative or customer service in medical office preferably in an ambulatory care environment.Pref Knowledge of medical terminology preferredPref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferredPref Ability to speak Chinese (Mandarin or Cantonese) or Spanish preferredPref Certified Medical Assistant – CMA Medical Assistant Certificate or equivalent preferredPref Certification – Job Relevant Billing and Coding CertificateRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Support Coordinator – Arcadia Med-Surg Onc Clinic – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Arcadia, California, United States)

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.The Support Coordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient’s co-pay collections and checking patients in and out daily. Assist the office with all other clerical duties. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.Essential Duties:Clerical Has thorough understanding and expertise in the use of computer systems, e.g. Cerner. Demonstrates accuracy and thoroughness in entering information into computer systems. Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity. Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. Works independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility. Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. Adheres to policies aimed to protect patient confidentiality.Teamwork/Collaboration Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Possesses ability to work independently and in a team setting. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. Is involved with and keeps abreast of changes within the USC healthcare system.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Ability to communicate effectively in English both verbally and in writing.Req Proven record of dealing with the public in a customer service role.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Preferred Qualifications:Pref Bachelor’s Degree Bachelor’s Degree or equivalent work experience in customer service and/or medical office.Pref 1 year Experience in acute care or ambulatory care setting preferred. *Entry level acceptedPref Knowledge of insurance billing, admitting, or registration experience in a hospital or medical officePref In depth knowledge of major insurance plans and types of coverage provided, including government health programs.Pref Bilingual is highly desirable preferably in Mandarin or Spanish.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Pharmacist Intern – Pharmacy – Per Diem 8 Hour Rotating Shifts (Non-Exempt) (Non-Union) – (Los Angeles, California, United States)

Under the direct supervision of a licensed pharmacist, the Pharmacy Intern shall prepare, dispense and distribute medication and provide clinical monitoring and drug information to ensure optimal patient care.Essential Duties:Works under direct supervision of the pharmacist at all times. Responsible duties include drug distribution and intravenous admixture throughout the hospital.Competency in performing ALL aspects of the Pyxis automated dispensing systems. Assisting in ensuring that all medications are appropriately barcoded.Competency in maintaining accurate controlled substances inventory utilizing the CII Pyxis systemAccurate and efficient preparation and dispensing of medications with pharmacist verification.Certification in chemotherapy preparation practices with competency in utilizing closed system transfer device.Generates revenues by calculating, recording and issuing charges (OR billing)Daily documentation of all pharmacy log sheets Competency in repackaging/unit-dosing medications using the MILT4 program.Competency in aseptic technique.Appropriate use of technology (computer, telecommunications, Cerner system, Power Chart, Pyxis ) to triage workflow for efficient medication delivery. (checking medication history, printing labels, checking drip rates)Maintains pharmacy inventory by checking pharmacy stock, assist in restocking and rotating medications and suppliesAssists health care providers with phone calls in a timely manner(i.e. answers questions and requests, triage calls to appropriate personnel). Under the direct supervision of a licensed pharmacist, participates in hospital/pharmacy department-based educational programs to enhance intellectual and professional growth Under the direct supervision of a licensed pharmacist, assist in providing patient counseling.Under the direct supervision of a licensed pharmacist, participates in various clinical assignments to aid in providing quality patient care.Performs other duties as assigned.Required Qualifications:Req Specialized/technical training Student enrolled in full-time accredited pharmacy school program.Req Minimum knowledge of drug trade and generic names and pharmacy calculations.Req Demonstrate excellent customer service behavior.Req Organization/time management skills.Preferred Qualifications:Pref Master’s degree Physical TherapyPref Experience in health field.Required Licenses/Certifications: Req Intern Pharmacist (CA BOP)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Radiation Therapist – PMOB Radiation Oncology – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Pasadena, California, United States)

Radiation Therapist delivers ionizing radiation as prescribed by the Radiation Oncologist to restore and enhance the quality of life, eradicate or diminish disease and maintain health. The Radiation Therapist performs simulations, schedules patient treatment, and completes associated billing. The radiation therapist will be hired for the satellite radiation oncology locations and may be asked to help at any of the satellites if needed.Radiation Therapist delivers ionizing radiation as prescribed by the Radiation Oncologist to restore and enhance the quality of life, eradicate or diminish disease and maintain health. The Radiation Therapist performs simulations, schedules patient treatment, and completes associated billing. This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.Essential Duties:Provides Radiation Therapy services including CT Simulation and treatment delivery by contributing as an essential member of the Radiation Oncology treatment team through provision of quality care of each patient undergoing a prescribed course of treatment.Performs skillfully in extreme, life-threatening emergencies: rapid grasp of the problem contingency management rapid matching of demands and resources in emergencies involving patient or equipment applies in treatment delivery.Participates effectively in the Therapeutic team approach to provide optimal treatment and follows appropriate procedures for setups.Resolves problems, disputes, complaints and criticism in a timely manner, informs that manages of any problems.Uses ARIA and all paperless items properly, effectively, and efficiently.Facilitates the continuity of care through the communication of information to all team members.Coordinates and meets multiple patient needs and requests; sets priorities and helps to coordinate appointments among multiple departments.Coordinates daily activities so as to devote complete attention to all necessary tasks involved in the treatment delivery.Evaluates and assesses daily, the patient’s physical and psychological responses to treatment and refers patients for appropriate management when indicated.Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served (Adolescence, Adult, and Geriatric). This is to include principles of growth and development, assessment of data reflective of the patient’s status, and interpretation of information to identify patient requirements relative to age specific needs.Maintains values congruent with the profession’s code of ethics and scope of practice as well as adhering to national institutional and/or departmental standards, policies and procedures regarding treatment delivery and patient care.Maintains current state/national certifications in Radiation therapy.Demonstrates respect for confidentiality of medical records and privileged knowledge.Applies principles of Radiation protection at all times.Completes all clinical competency in place annually.Follows all policies & procedures set in placePerforms daily and periodic quality assurance checks and related results, detects equipment malfunctions and takes appropriate action.Effectively monitors daily schedule on all modalities and makes appropriate adjustments with schedule to properly treat with proper staffing.Completes all patient time-outs.Effectively & efficiently communicates with Radiation Oncologist, Physics, and Supervisor involving any issues or delays.Promotes positive interpersonal relations that contribute to high moral with the department by establishing a good working rapport with team workers.Responds to the needs of the department by accurately performing the daily billing and assures that all procedures performed are properly accounted for.Participates in cross training activities.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited school of Radiation Therapy Technology. *New Graduates will be considered.Req Specialized/technical training Completed a 2 or 4-year program in radiation therapy or a degree in radiography combined with a certificate program in radiation therapy.Req Must have knowledge of basic dosimetry, MLC, CT Simulation, and IMRT.Req Strong technical skills, with a work ethic that inspires others.Req Excellent verbal and written communication skills.Preferred Qualifications:Pref 1 year One year of experience as a Radiation Therapist.Pref Experience with Varian Machines, preferred Varian TruebeamPref Experience with Varian EMRPref BilingualRequired Licenses/Certifications: Req Certified Radiologic Technologist (CA DPH)Req Radiation Therapy (ARRT)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $53.00 – $87.45. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Physician – LV Craig Family Medicine Clinic – Full Time 10 Hour Days (Exempt) (Non-Union) – (Las Vegas, Nevada, United States)

The Physician provides Direct and Indirect Patient Care and other related work as required by department/unit leader. Under indirect supervision, provides and manages direct and indirect Patient Care and other related work as required by the Chief Medical Director or Medical Director at the USC Culinary Health Center.The Physician provides Direct and Indirect Patient Care and other related work as required by CMO at Durango Clinic.Essential Duties:1. Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses and treatment for a specified patient population. Stresses health education and preventive medicare care, where appropriate.2. Takes adequate histories of patients with medical problems. Maintains accurate and up-to-date medical records and prepares reports, as needed.3. Counsels on medical and/or psychological problems and may counsel patients on personal problems and health measures. Refers patients for medical and/or other treatment, when appropriate. Provides medical treatment, where appropriate.4. Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions.5. Refers patients to specialists and to relevant patient care components as appropriate. Including, partnering with Counseling Services staff in cases presenting with mental health problems.6. Reviews history, examination and treatment plan made by physician assistants / nurse practitioners. Functions in supervisory role as needed.7. Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.8. As appropriate to the position, participates in specified health promotion, education and/or prevention programs.9. Maintains professional affiliations, licenses, certifications, etc. Stays current on developments in the field of medicine.10. Covers after hours calls as needed.11. Performs miscellaneous job-related duties as assigned. The University reserves the right to add or change duties at any time.12. Manages patients with chronic controlled and uncontrolled comorbidities.13. Collaborates with care coordination staff to oversee multi-disciplinary care with various low risk specialists.14. Manages transitions of care for patients with multiple low risk hospitalizations.15. Works with contracted utilization management company to discuss patients with complex diagnosis and/or refer high risk patients to appropriate specialty services, including assistance in management of home health needs.16. Performs other duties as assigned.Required Qualifications:Req Doctoral Degree (Ph.D.) M.D.; OR D.O.Req 0-1 year Experience as M.D. Successful completion of Residency at an accredited healthcare institution).Req Ability to provide diagnostic treatment and counseling services.Req Ability to analyze situations and take effective action.Req Excellent interpersonal skills in order to interact with physicians, nurses, other staff, students, etc.Req Possess a high degree of confidentiality, discretion, and professionalism.Preferred Qualifications:Pref 2 years Experience as M.D.Required Licenses/Certifications: Req Medical Doctor Current valid license/certification to practice medicine in the state of Nevada.Req DEA Certificate Unrestricted DEA Certificate with a NV address.Req Specialty Certification Board certified with current certificate in specialty area.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Board of Pharmacy License Board of Pharmacy – Valid Nevada Board of Pharmacy LicenseReq Certification – Job Relevant Must obtain USC Credentialing from governing board within 120 Days of hire.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $205,712.00 – $339,425.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.