Research Administrator Jobs

The Medical Staff Coordinator provides support to the organized Medical Staff via meeting management, practitioner credentialing and re-credentialing.Essential Duties:For all Medical Staff Committee and Department meetings assigned: Coordinates scheduling of Medical Staff meetings and Service Line pre-meetings. Delivers via electronic mail the meeting notices prior to each meeting. Prepares agendas and uploads documents to Diligent Board books to build meeting agenda packets. Coordinates/shares/projects the presentation/meeting agenda packet during the meetings. Transcribes minutes of the meetings, do follow-ups, track attendance, maintain a running 12-months of hardcopies of the meeting packets and minutes in the survey binders. Submits meeting summaries, policies, and approval items to Medical Executive Committee.Other meetings: Coordinates scheduling and supporting Ad Hoc and Special Meetings as needed. Attends and participates in file review meetings for all Service Lines/Departments assigned, these meetings are scheduled monthly prior to Integrated Credentials Committee and Interdisciplinary Committee meetings. Attends and participates in daily department huddles, monthly department meetings, and other meetings as required.Privileging/Proctoring/FPPE/OPPE: Tracks Proctoring/FPPE for new providers (Medical Staff and Allied Health Professionals), and Expanded Privileges. Tracks OPPE and Competencies for Allied Health Professional providers. Processes Additional privileges, Change in privileges, Department Transfers, and Temporary privilege requests for all Service Lines/Departments assigned. Processes Provisional Reviews and Proctoring Release for all Service Lines/Departments assigned. Maintains credentialing database such as entering proctoring information, privilege entries/updates after Governing Board approval, updating meeting module, and others as assigned to ensure information contained is accurate and current. Participates in facility/credentialing preparation for site visits and licensing/accreditation surveys. Ensures maximum confidentiality, accuracy, security, and appropriate access of all data and records, and provides maximum protection from discoverability of all information controlled.Miscellaneous Functions: Onboarding new Physicians/Allied Health Professionals when necessary/needed. Authenticates provider’s access for Imprivata (Electronic Prescribing for Controlled Substances). Covers for office functions as necessary/needed Prepares and distributes monthly credentialing database reports as assigned. Responds to requests for proctoring summary reports, affiliation verification, activity reports, and other requests by hospital staff and/or outside facilities. Provides customer services to callers and visitors in accordance with KNOWN Standards. Other duties as assigned.Continuing Education – Maintains sufficient hours as required by Certification.Perform other duties as assigned.Required Qualifications:Req High school or equivalentReq 2 years Minimum two years experience providing administrative/office support in an acute care facility or large healthcare organization in which duties included multiple tasksReq Excellent communication (written and verbal) skillsReq Strong interpersonal skills for interaction with peers, patients, physicians, and other customers of the medical centerReq Knowledge of Joint Commission standards, Title 22, and CMS regulations pertaining to the organized medical staffReq Knowledge of medical staff principles, practices, quality assessment, performance improvement functions, and legal concepts related to the organized medical staffPreferred Qualifications:Pref Associate’s degree Degree in related field OrPref Bachelor’s degree Degree in related fieldPref 5 years Five years experience as a medical staff services professional preferredPref Medical Staff Services Certification Valid CPCS or CPMSM by the National Association of Medical Staff Services (or equivalent five years experience as medical staff professional).Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $29.00 – $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California Department of Neurosurgery is seeking a postdoctoral researcher to play a major role in key research areas in human translational research in neuro-oncology. This is a temporary and fixed-term position based at Health Sciences Campus of USC and hospitals affiliated with USC. Postdoctoral fellows will receive training in cell reprogramming (including from tumor cells to antigen presenting cells and mesenchymal stem cells to cardiomyocytes and neurons et al.), novel mechanisms of Tumor Treating Fields, mechanisms of master regulators of cancer stem cells, gene therapy (AAV/RRV) to target stem cell master regulators, cancer immunotherapy for glioblastoma.The postdoctoral fellow can expect to:Utilize professional, specialized expertise to Investigates mechanism of brain tumor state and identifies new methods to target the state of brain tumors as a therapeutic strategy.  This involves the utilization of research equipment deployed in the neurology intensive care unit.Analyze and report research findings in written form in research papers or scientific posters, and manuscripts to be submitted into peer-review journals indexed in medical and life sciences databases. Additionally, research reports may be required to be presented in scientific events such as departmental or laboratory meetings, conference, seminars, or poster presentations.Utilize special skills and tools to perform job by manipulating physical equipment such as workstations and laptops, PCR, qPCR, plate readers, tissue culture facility, equipment for surgery for small rodents; as well as the use of non-physical tools such as MATLAB and Microsoft Office software.  This equipment will be employed to collect, process, display, and analyze data in research studies.Salary range:The annual base salary for this position is $70,000 – $70,000.  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: Degree of Doctor of Philosophy or Doctor of Medicine or equivalent
Minimum Experience: Complete graduate school within the last 3 years
Minimum Field-of-Expertise: Biological or physical science

Preferred Education: Degree of Doctor of Philosophy in Biomedical Research or Doctor of Medicine or equivalent
Preferred Experience: Experience working with animal models of cancer, molecular biology, immunology, and microscopy; working knowledge of genomics and bioinformatics; excellent writing and communication skills.
Preferred Field-of-Expertise: Biomedical research

In order for your application to be considered, please attach a cover letter and resume to your employment application.Job Location: Washington D.C. or Los Angeles, CAThe mission of the Leonard D. Schaeffer Center for Health Policy & Economics is to measurably improve value in health through evidence-based policy solutions, research excellence, and private- and public-sector engagement. With its extraordinary breadth and depth of expertise, the Schaeffer Center will have a vital impact on the transformation of healthcare.The Schaeffer Center at the University of Southern California is seeking an Executive Director to lead the Healthcare Markets Initiative.     The Healthcare Markets Initiative (HMI) advances market-based solutions to health policy challenges in a variety of areas including rare diseases, medical devices and mental health. It aims to address the challenge of developing appropriate incentives that will eliminate the inefficiencies of some services being too expensive and reimbursements for other services being too low.The Executive Director will direct and oversee the development, implementation and growth of the HMI research program, including the identifying of program direction and execution of strategy and research development. The Executive Director will be working as part of a multidisciplinary research team including economists, physicians, health policy scholars, data scientists and other researchers to conduct evidence-based, policy-relevant research aimed at improving healthcare market innovation.  Key duties will include:Oversight of program operations and administrative functionsWorking with the Faculty Director of HMI to develop and direct of short and long-term program strategiesEstablishing of program policies and proceduresDirectly or indirectly managing program staff; determining of organizational structure and reporting relationshipsOversight of program design, policy development, teaching, staff administration, budgets, marketing and public relations, and fundraisingIdentifying and strategizing fundraising and development opportunitiesMinimum QualificationsMinimum Education:Master’s degree in economics, public/health policy, health services research or related fieldMinimum Experience:7 yearsPreferred Education:PhD in economics, public/health policy, health services research or related fieldPreferred Experience: 10 yearsSupervisory ResponsibilityManages through subordinate supervisors.Compensation The annual base salary range for this position is $174,738 – $200,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Position is 100% FTE on a 3-year (renewable) fixed term.Hybrid or fully remote work arrangement.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.Required DocumentsCover letter Resume/CVAbout the Schaeffer Center for Health Policy and EconomicsThe Schaeffer Center was established in 2009 as a research hub for health policy research at USC.  The result of a unique partnership between the School of Pharmacy and the Sol Price School of Public Policy, the Schaeffer Center takes an interdisciplinary approach to advance health policy and health economics. The Center raises awareness and produces groundbreaking research in the areas of health economics, health policy and pharmaceutical economics. US News & World Report recently ranked USC 5th in the United States in health policy and management.About the Sol Price School of Public PolicyThe mission of the Price School is to improve the quality of life for people and their communities, here and abroad. We achieve this mission through education and research that promote innovative solutions to the most critical issues facing society, with a particular focus on governance, urban development, and social policy. The Price School offers Ph.D. programs in Public Policy and Management and Urban Planning; masters’ degrees in Public Administration, Public Policy, Urban Planning, Health Administration, and Real Estate Development; executive masters’ degrees; and an interdisciplinary undergraduate degree.Los Angeles County Fair Chance Ordinance:USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated s confidential to the extent permitted by law. Minimum Education:
Master’s degree

Additional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
7 years

Addtional Experience Requirements
Combined experience/education as substitute for minimum work experience

Minimum Skills:
Directly related expertise in specialized research and/or programs (e.g., counseling, teaching).
Experience developing curriculum and with conceptualization and design concepts.
Proven experience in research, managing sponsored projects.
Demonstrated consulting, negotiation, development, and/or fundraising experience.
Proven leadership/management experience, skilled in staff development and networking.
Ability to analyze and evaluate data, and present findings.
Proven experience with budget development and control.
Excellent interpersonal and written and oral communication skills, able to problem solve and lead conflict resolutions.
Ability to interpret and apply policies/analyses/trends.

Preferred Education:
Master’s degree

Preferred Experience:
10 years with specialized research and/or programs

Preferred Skills:
Related special education, licensing, or certifications based upon program content and services.
Proven ability to lead and guide others.

The USC Kaufman School of Dance is seeking an experienced, full-time Senior Theatre Technician to support our in-house production team.  Primarily, this role will be primarily responsible for the technical operations of the Kaufman Dance Center, including the Large Performance Studio, general dance studios, and provide other facility support.  The duties will include supporting lighting, sound, AV Equipment, projectors and coordinating necessary maintenance throughout the facility for live performances or events.  Occasional support for performances in non-Kaufman venues may also be necessary.Reporting to the Dance Production Manager, an individual in this role will demonstrate a history of success in troubleshooting issues during live performances, bring a calm level-headedness to their work and be enthusiastic about supporting the artistic visions of our community.  The Senior Theatre Technician works with a great deal of independence and exercises independent judgment in performing a wide variety of duties and must work well under pressure and multi-task in a fast-paced environment. RESPONSIBILITIES•    Operates, maintains and safeguards the technical assets of the Large Performance Studio, including supervising the use of lighting, sound, communications equipment, the use and maintenance of stage and laboratory facilities, and provide other facility support.•    Determines the technical supports, such as lighting, sound, staging, and special needs, for events and performances presented at the facility before production dates.•    Designs, sets up, maintains, and operates lighting and sound systems for theatre, dance, music, and other productions and projects; assists guest designers and arts with technical matters.•    Assists in recruiting, training and assignment of paid technical staff for individual shows.•    Advises the Dance Production Manager, lighting and sound designers, on the technical specifications, costs and usage of technical equipment required for the individual show and supervises the implementation of approved technical designs.•    Monitors the condition of equipment including lighting, sound, and technical equipment; arranges for the repair and replacement within budgetary constraints; performs preventive maintenance on equipment.•    Assists with the preparation and control of production budgets; maintains inventory and orders specialized supplies.•    Attends production and technical rehearsals to supervise and assist in the technical aspects of the mounting shows. •    Assists with the compilation and distribution of student performance reels, as requested. QUALIFICATIONS•    Working knowledge of techniques, methods and procedures of theatre, dance, and music productions and presentations including stage, set, sound and lighting design and implementation; stage management; computerized lighting systems; stage carpentry; appropriate safety precautions and procedures.•    Ability to analyze and evaluate the need for technical support for various events and performances; plan, develop, schedule and provide the technical supports required for each event or performance; communicate effectively both orally and in writing; design lighting and sound systems appropriate to each performance or oversee stage crews and volunteers; perform minor repairs and preventative maintenance on equipment; maintain inventory of necessary supplies; assist in budget preparation; establish and maintain effective working relationships with representatives of various groups, vendors, co-workers, and others; maintain irregular and extended working hours; able to lift, push or pull objects up to 100 pounds using appropriate tools.•    Knowledge of entertainment networking systems including Dante•    Additional software fluency: Vectorworks, QLab 5, ETC EOSADDITIONAL INFORMATION•    This position will work irregular hours, including evenings and weekends depending upon the production schedule. Regular operating hours during the production season are Monday through Friday 10:00AM-6:00PM for some days, 2:00PM-10:00PM for others. Weekend work will vary depending on production needs.•    Minimum Education: Bachelor’s degree or Combined experience/education as substitute for minimum education •    Minimum Experience: 2 years Minimum Field of Expertise: Specialized, progressively responsible experience and training in applicable performing or visual arts.The hourly rate range for this position is $26.00 – $30.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Specialized, responsible experience and training in applicable performing or visual arts.

In order for your application to be considered, you must attach a cover letter, resume and a writing sample to your employment application.A collaboration of the Alfred E. Mann School of Pharmacy and Pharmaceutical Sciences and the Sol Price School of Public Policy, the USC Schaeffer Center’s mission is to measurably improve value in health through evidence-based policy solutions, research excellence, and private and public sector engagement.The Schaeffer Center is seeking a Project Specialist to join the Value of Life Sciences Innovation (VLSI) program, who will provide research support to the Executive Director and researchers in the program.Key duties include but are not limited to the following:Reviewing academic literature to identify and summarize important and relevant findings.Collecting data from a wide variety of sources, including data entry and basic data organization.Creating graphs, charts and tables from data to present research results.Taking notes and keeping records for in-person and virtual team meetings.Writing project status reports and helping to draft manuscripts, white papers, policy briefs, and other research reports.Managing the journal submission process, including formatting references and assembling author disclosures.Providing general administrative and operational assistance within the Value of Life Sciences Innovation program.Minimum Education:Bachelor’s DegreeCombined experience/education as substitute for minimum educationMinimum Experience:2 yearsMinimum Fields of Expertise:Excellent written and oral communication skillsStrong organizational skillsDetail-orientationCollaborative, team-player attitudeAbility to prioritize across multiple tasks and deliver high-quality output in a timely mannerExcellent knowledge of Microsoft Word, Excel, PowerPointPreferred Education:Master’s DegreePreferred Experience:3 yearsCompensationThe hourly rate range for this position is $29.40 – $34.13. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Position is 100% FTE and a hybrid work arrangement.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.Required Documents1. Cover letter2. Resume/CV3. Writing sample (term paper, thesis, article, etc.) demonstrating the ability to communicate quantitative and analytic ideasAbout the USC Schaeffer CenterSince its establishment in 2009, the USC Schaeffer Center for Health Policy and Economics has served as an intellectual hub for health policy and health economics research at USC. A collaboration of the USC Mann School of Pharmacy & Pharmaceutical Sciences and the Sol Price School of Public Policy, the Schaeffer Center’s mission is to measurably improve value in health through evidence-based policy solutions, research excellence, and private and public sector engagement. As the home to about 150 faculty, staff, and fellows—including 3 Nobel Laureates—the Center produces some of the leading academic research in its field. As of June 2023, the Schaeffer Center was ranked #5 out of 2,711 institutions in health economics by IDEAS, the largest bibliographic database dedicated to economics. This places the Schaeffer Center in proximity to the economics departments of Harvard, MIT, Stanford, and University of Chicago. Schaeffer Center experts are also frequent advisors on national policy.In 2023, Schaeffer-affiliated faculty testified before the Senate Commerce, Science and Transportation Committee; the Senate Finance Committee; and the House Ways & Means Subcommittee on Health. Center experts are regularly sought out by media outlets—including the New York Times, NPR, Stat, Wall Street Journal, and Washington Post—to provide insight on health policy issues.  Schaeffer Center faculty are the recipients of approximately $75 million in NIH funding.About the Sol Price School of Public PolicyRanked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The School is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion – to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Estate Development; and Urban Planning and Spatial Analysis. The School’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.Our departments and research enterprise provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. Our graduates hold leadership positions across diverse sectors – public, private, and nonprofit – championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports and benefits from diverse people and opinions.About the Alfred E. Mann School of Pharmacy and Pharmaceutical SciencesUSC Alfred E. Mann School of Pharmacy and Pharmaceutical Sciences is located on the USC Health Sciences Campus, which includes the Keck Hospital of USC, the Norris Cancer Hospital, Doheny Eye Institute, and the flagship LAC+USC Medical Center, along with directing five university- and community-based pharmacies, adding a sixth in South Los Angeles in 2023. Ranked by US News and World Report as the #1 private pharmacy school in the United States, and the #2 overall school according to World Scholarship Forum, the USC Alfred E. Mann School of Pharmacy and Pharmaceutical Sciences is recognized for its more than century-long reputation for innovation and leadership in pharmaceutical education, practice, research, and service to the community and to the profession. The school uniquely spans the entire spectrum of pharmaceutical development and clinical care – from drug discovery to regulatory approaches that promote safety and innovation, from delivery of contemporary patient care services to evaluating the impact of care provision on patient outcomes and costs. The school’s dynamic faculty is involved in all levels of pharmacy education: from undergraduate majors to multiple MS and PhD graduate programs, from the Doctor of Pharmacy degree program with dual degree options to a wide variety of advanced clinical residency and fellowship training, and from laboratory to bedside learning experiences. The school has recently received a $50 million endowment from the Alfred E. Mann Foundation to name the school and to support student scholarships, faculty development and recruitment, and integrated biomedical innovation.Los Angeles County Fair Chance Ordinance:USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated s confidential to the extent permitted by law. Provides specialized research support to investigators.

The University of Southern California (USC) department of Facilities Planning & Management (FPM) is seeking an Electrical Engineer to join its team.The Work You Will Do:The Electrical Engineer Assess existing electrical systems and provide scope for replacement & upgrade as part of the team based on USC Design standards, best practices, lessons learned, and applicable codes. Support design and implementation of engineering projects. Collaborate with other support program team members on updating Facility Design Guidelines & university best practices.The Electrical Engineer:Performs engineering analysis and design for assigned projects. Develops documentation in the form of drawings and specifications for bid and construction. Ensures project drawings and specifications comply with university standards and specifications and federal, state and local requirements. Provides construction phase support such as review of submittals, documents interpretation and field observationDevelops, monitors and implements policies, processes, standards and guidelines for various facility systems such as electrical, mechanical or plumbing systems to maintain quality control of project types and sizes. Recommends best industry practices in support of improving unit processes for meeting user needs.Serves as program manager for Facilities Management Services (FMS) related programs and all individual projects encapsulated in programs. Provides leadership and direction on all project operations and activities such as the design, plan, schedule and scope of services. Identifies appropriate strategies to ensure delivery of quality of services with available resources. Provides technical expertise and support and management to Facilities Management Services (FMS) as it relates to utility infrastructure, energy management and environmental compliance. Interprets federal, state and local regulations to ensure compliance with existing regulations Oversees, initiates and reviews feasibility studies to determine whether design concepts are compatible within existing infrastructures. Develops and recommends changes to design concepts, as necessary. Inspects current building systems such as AC unit, automatic controls and lights. Determines whether systems need to be repaired, replaced or retrofitted. Recommends equipment or systems to install.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.Job Qualifications:The ideal candidate for the position of Electrical Engineer meets the following preferred qualifications:Bachelor’s degree Combined experience/education as substitute for minimum educationAll candidates for the position of Electrical Engineer must meet the following minimum qualifications:Degree or matching minimum 10 years experience in electrical design and operation. PE (Professional Engineering license) a plus.Experience in facilities management and/or installation/construction experience specifically related to mechanical trade a plus.Valid State Driver’s LicenseWork that involves exerting up to pounds of force to lift, carry, push or pull objects % of the day.Work that requires climbing stairs.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.Salary Range: The annual base salary range for this position is $110,000–$120,000. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.About USC Facilities Planning and Management:The Facilities Planning and Management (FPM) department is responsible for planning, developing, and maintaining USC’s facilities while ensuring a safe environment for the university community. Safety is woven into every service and remains a top priority. The FPM team of innovative and skilled professionals delivers high-quality construction, operations, and maintenance services, serving as dedicated stewards of USC’s Unifying Values. Come and join the FPM team – a team that works as trusted partners shaping an environment of innovation and excellence. Apply today! Come and join the FPM team – a team that works as trusted partners shaping an environment of innovation and excellence. Apply today!Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education

Minimum Experience: 3 years, Combined education/experience as substitute for minimum experience

Minimum Field of Expertise: Directly related education and project management experience with increasing leadership/management responsibility in electrical, mechanical or plumbing systems and/or planning. Demonstrated interpersonal skills. Ability to communicate clearly and effectively.

Senior Director of Alumni CommunicationsDepartment: USC Communications, AdvancementApplication Requirements:Please ensure your application includes your resume, cover letter, and three writing samples, including at least one profile or impact story. Please do not submit your application without these documents, incomplete applications will not be considered.Overview: As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which comprises the faculty, students, and staff that make the university a prime place to learn, grow, and succeed.USC Communications is seeking a Senior Director of Alumni Communications to join its team. The Communications team sets the strategic communications vision and marketing strategies that promote the campus community’s innovative accomplishments, builds a strong brand identity, and nurtures the University’s reputation among its vast constituencies. Reporting to the Special Advisor/Associate Vice President, Advancement Communications, the Senior Director serves as lead communications strategist and partner for the Associate Senior Vice President for Alumni Relations and USC Alumni Association.The ideal candidate thrives in a fast-paced, dynamic environment and succeeds through collaboration, attention to detail, high-quality communication, and a commitment to excellence for self and others.Job Responsibilities:Serves as lead communications strategist and partner for the Associate Senior Vice President for Alumni Relations and USC Alumni Association.Acts as University Communications’ point of contact for USCAA and cross-campus alumni relations partners.Manages one Assistant Director of Alumni CommunicationsLeads creative and content support by leveraging cross-team collaboration and resources.Develops and co-manages the alumni association’s editorial calendar and works with subject matter experts to develop digital, print and experiential campaigns.Researches, strategizes, develops, and writes a variety of alumni-facing materials.Recommends and drives alumni and philanthropic features across university, school, and unit channels.Other duties as assigned.This is a hybrid position under our current work arrangement plan, with the expectation of on-site presence in our offices in the USC Tower located adjacent to the campus in downtown Los Angeles.Minimum Qualifications:Bachelor’s degree.5 years’ experience in marketing and/or communications.Combined experience/education can substitute for minimum education and minimum experienceManagement experience in journalism and public relations.Demonstrated verbal and written communication skills.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.Preferred Qualifications:7 years’ experience in marketing and/or communicationsCommunications management experience within a university setting.Salary and Benefits:The budgeted salary range for this position is $143,492.94 – $204,409.95. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions once you meet Program’s eligibility; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 5 years, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Management experience in journalism and public relations.

The University of Southern California (USC) Department of Information Technology Services (ITS) is seeking a Manager of Network operations and with an exceptional commitment to service excellence to join our team. This Manager, Network Operations will drive innovative solutions to support network planning, coordination, installation, maintenance, and repairs. Ensures reliable technology services (e.g., capacity planning, network management, performance) and that leadership/management standards and technology services employed are aligned with those specified in network service level agreements.As the Manager, Network Operations, you will be an integral leader within the Infrastructure Services team while reporting to the Director of Network Engineering.  This is a full-time position eligible all USC Benefits + Perks available to its tenure such as comprehensive medical coverage, generous PTO and retirement matching, and free tuition. MINIMUM QUALIFICATIONS:The ideal candidate for the position of Manager, Network Operations must meet the following qualifications:A bachelor’s degree or combined experience/education as substitute for minimum education.Six years’ experience in network operations, information technology, higher education and/or other relevant fields.Three years’ experience supporting large campus network environments. Extensive background in IT infrastructures (e.g., LAN/WAN, data centers, disaster recovery facilities). Experience on IT help desks (e.g., internal reporting, database management).Working knowledge of OSI layer 1-3 protocols. Experience with state/federal data regulations and requirements (e.g., FERPA, HIPAA).Ability to manage security protocols and implementations (e.g., IPSec, NAT, ACLs). Working knowledge of security technology platforms (e.g., Fortinet, Palo Alto, Cisco). Demonstrated leadership, interpersonal, organizational, and critical thinking skills. Experience with service delivery governance processes and development.Exemplary interpersonal and written/oral communication skills. Proven ability to interpret and apply pertinent policies, procedures, regulations, and requirements.Demonstrated ability to communicate technical information to non-technical audiences.Proven ability to manage multiple projects, set priorities and work collaboratively in team environments.Demonstrated experience developing positive working relationships, managing high-performing, multifunctional teams with strong collaboration, communication, and technical documentation skills.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.PREFERRED QUALIFICATIONS:Exceptional candidates for the position of Manager, Network Operations will also bring the following qualifications or more:Bachelor’s degree in business administration, engineering, computer science, computer information systems, or related fields. ITIL foundations certification.Existing or eligible to obtain security clearances.Eight years’ experience in IT or other relevant industries.Five years’ experience supporting large, complex campus networks.Three years’ experience in leadership/management roles.Demonstrated experience anticipating customer needs.Ability to forecast emerging/future technology trends and articulate strategies motivating others to innovate.Proven track record of establishing strong relationships and delivering consumer-focused solutions in large IT enterprises.Advanced judgment, analytical, and decision-making skills. Fluent in one or more languages in addition to English (e.g., Spanish, Korean, American Sign Language).SCOPE OF THE ROLEThe Manager, Network Operations will:Implements network maintenance, administration, releases, upgrades, and changes into the environment, working closely with data and voice engineering teams and leadership to minimize service disruptions. Develops, maintains, supports, and optimizes key functional areas in support of network infrastructure.Oversees network operations team productivity and performance using various tools and reporting methods, reviewing key metrics and trends. Works closely with senior leadership to identify, implement, and support cost- effective, leading solutions for field services. Builds and maintains relationships with relevant stakeholders to ensure delivery of consistent, reliable service.Ensures the availability, performance, and operational integrity of network operations by managing and supporting network assets across campuses. Collaborates with relevant stakeholders in both administrative and academic units, providing direct technical support and consultations for incident, problem, and change management processes for all wired, wireless, and network service issues.Oversees the development, implementation, and maintenance of department policies, procedures, and training plans. Reviews documentation and procedures (e.g., user guides) and supports the implementation of technical and network architecture improvements and optimizations, where needed.Manages staff development, helping team members set and achieve career growth goals. Stays current with emerging technology, making recommendations to facilitate innovation. Promotes an environment that fosters collaborative relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of EthicsPerforms other related duties as assigned or requested. The university reserves the right to add or change duties at any time.THE TEAMThe ITS vision aligns strategy, business, and services, upholds university values, and empowers cross-functional teamwork embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a resilient modern technology infrastructure that delivers the performance necessary to meet the demands of a growing customer base. By training in the latest technologies for its highly productive and motivated workforce and providing outstanding customer experience and technology services, ITS aligns with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align with their abilities and potential. We are looking for top talent to join us on our journey. ITS CULTUREUSC’s ITS organization represents a talented team committed to supporting a collaborative culture and delivering secure and innovative IT services, core to the mission of USC. ITS values accountability, excellence, and commitment to exceptional customer experience. ITS strives for a supportive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.ABOUT USCUSC is the leading private research university in Los Angeles—a global center for arts, technology, and international business. With more than 49,500 students, we are located primarily in Los Angeles and various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic environment in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.Join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence.The annual base salary range for this position is $150,000 – $157,000. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.#LI-TV1Minimum Education:
Bachelor’s degree
Combined experience/education as substitute for minimum education

Minimum Experience:
6 years

Minimum Field of Expertise:
Six years’ experience in network operations, information technology, higher education and/or other relevant fields. Three years’ experience supporting large campus network environments. Extensive background in IT infrastructures (e.g., LAN/WAN, data centers, disaster recovery facilities). Experience on IT help desks (e.g., internal reporting, database management). Working knowledge of OSI layer 1-3 protocols. Experience with state/federal data regulations and
requirements (e.g., FERPA, HIPAA). Ability to manage security protocols and implementations (e.g., IPSec, NAT, ACLs). Working knowledge of security
technology platforms (e.g., Fortinet, Palo Alto, Cisco). Demonstrated leadership,
interpersonal, organizational, and critical thinking skills. Experience with service delivery governance processes and development. Exemplary interpersonal and written/oral communication skills. Proven ability to interpret and apply pertinent policies, procedures, regulations, and requirements. Demonstrated ability to communicate technical information to non-technical audiences. Proven ability to manage multiple projects, set priorities and work collaboratively in team environments.

The University of Southern California (USC) Department of Information Technology Services (ITS) is seeking a Manager of Network Engineering in Security & Cloud and with an exceptional commitment to service excellence to join our team. As the Manager of Network Engineering Security & Cloud, you will be an integral leader within the Infrastructure Services team while reporting to the Director of Network Engineering.  This is a full-time position eligible all USC Benefits + Perks available to its tenure such as comprehensive medical coverage, generous PTO and retirement matching, and free tuition.  This Manager of Network Engineering Security & Cloud will support the overall architecture, design, implementation, and operations of the campus network and cloud infrastructure.  The Manager will deliver leading-edge expertise to manage critical incidents and problems, and delivers consistent and reliable network operations including DDI, Firewall, VPN and load balancing.  The Manager supports governance for the network, driving the implementation of standards, procedures, and quality measures. The Manager will also be a people manager and coach, responsible for developing and performance managing a small team which may include contractors and student workers.  As part of the leadership team for Infrastructure Services, the Manager models and cultivates ITS culture, values, and behaviors.MINIMUM QUALIFICATIONSThe ideal candidate for the position of Manager of Network Engineering Security & Cloud must meet the following qualifications:A bachelor’s degree or combined experience/education as substitute for minimum education.6 years of experience in information technology.3 years of experience in a management or leadership role.Direct, hands-on experience with network transport, design, planning and implementation.In-depth understanding of routing protocols — LAN and WAN, Ethernet VPN (EVPN), Dark Fiber and Ethernet delivery, firewall technologies, client/server architectures, system design, QoS, load balancers, forward/reverse proxies, converged storage, and converged voice-to-administrative network services.Experience with firewalls and encryptions, and DNS, DHCP, and other routing and switching fundamentals.Experience with data centers, email or network consolidation, and/or other enterprise-wide technical consolidations.Demonstrated experience developing positive working relationships, managing high-performing, multifunctional teams with strong collaboration, communication, and technical documentation skills.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.PREFERRED QUALIFICATIONSExceptional candidates for the position of Manager of Network Engineering Security & Cloud will also bring the following qualifications or more:A bachelor’s degree in either Business Administration, Computer Science, Computer Information Systems or related fields.10 years of experience in information technology.5 years of experience in a management or leadership role.Cisco or equivalent certifications.Proven experience supporting large-scale network implementations and upgrades.Demonstrated experience delivering reliable, quality network service within a higher education environment or large private-sector organization with federated operations.Exemplary communication and interpersonal skills, with the ability to present the business side of technical topics to non-technical audiences, and persuasively and effectively interact with various stakeholders, individuals, and groups.SCOPE OF THE ROLEThe Manager of Network Engineering Security & Cloud will:Drives successful day-to-day operations of the network engineering staff, managing network security and design and enterprise architecture, and manages strategic initiatives (e.g., routing protocols, LAN/WAN technologies, network security and management tools).Tracks and reports network engineering metrics. Defines standard processes for the design, implementation, maintenance, and reporting of network operations, driving continuous improvement, and proactively managing critical incidents and problems.Facilitates effective governance by leading regular team and committee meetings, implementing standards, procedures, and quality measures. Manages the implications of security and compliance guidelines by embedding university policies and procedures into work plans and workflows. Participates in governance boards, councils, meetings, and campus-wide technology initiatives to understand current and future business needs.Provides vision and high-level direction for infrastructure services within the larger context of the ITS and USC environments. Builds and maintains strong relationships with ITS leaders, customers, partners, and stakeholders.Works closely with ITS leadership to identify, implement, and support cost effective, leading solutions for all aspects of network engineering, maintaining currency with industry innovations. Provides thought leadership around process optimization, and administers the department budget by creating, planning, monitoring, reconciling, and directing resources.Actively drives the process of embedding ITS values and behaviors. Leads by example, demonstrating ethics and high accountability to create a culture of trust and transparency. Accountable for the development of team members by helping them set and achieve goals for their career growth. Fosters an collaborative environment that values team member differences, creating a sense of belonging and appreciation. Drives best-in-class customer service to the university through effective team member engagement.THE TEAMThe ITS vision aligns strategy, business, and services, upholds university values, and empowers cross-functional teamwork embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a resilient modern technology infrastructure that delivers the performance necessary to meet the demands of a growing customer base. By training in the latest technologies for its highly productive and motivated workforce and providing outstanding customer experience and technology services, ITS aligns with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align with their abilities and potential. We are looking for top talent to join us on our journey.ITS CULTUREUSC’s ITS organization represents a wide variety talented team committed to supporting a collaborative culture and delivering secure and innovative IT services, core to the mission of USC. ITS values accountability, excellence, and commitment to exceptional customer experience. ITS strives for a supportive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.ABOUT USCUSC is the leading private research university in Los Angeles—a global center for arts, technology, and international business. With more than 49,500 students, we are located primarily in Los Angeles and various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic environment in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.Join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence.The annual base salary range for this position is $173,000 to $190,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.The annual base salary range for this position is $173,000 – $190,000. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.#LI-TV1Minimum Education: Bachelor’s degree
Combined experience/education as substitute for minimum education

Minimum Work Experience:
6 years of experience in information technology
3 years of experience in a management or leadership role.

Minimum Field of Expertise:
Direct, hands-on experience with network transport, design, planning and implementation. In-depth understanding of routing protocols — LAN and WAN, Ethernet VPN (EVPN), Dark Fiber and Ethernet delivery, firewall technologies, client/server architectures, system design, QoS, load balancers, forward/reverse proxies, converged storage, and converged voice-to administrative network services. Experience with firewalls and encryptions, and
DNS, DHCP, and other routing and switching fundamentals. Experience with data, email or network consolidation, and/or other enterprise-wide
technical consolidations. Demonstrated experience developing positive working relationships, managing high-performing, multifunctional teams with strong collaboration, communication, and technical documentation skills.

The Patient Care Connect Coordinator is responsible for managing patient registration, appointment scheduling, and conducts eligibility functions, supports the process to retrieve authorizations, while handling inquiries and ensuring smooth coordination of care between patients and healthcare providers for multi-specialties. In addition, this role acts as a liaison, facilitating clear and effective communication between patients, medical staff, and other healthcare teams to ensure timely and accurate delivery of care and to ensure a smooth patient experience. Assists with clerical duties and other duties as assigned.Essential Duties:Clerical: • Gathers patient demographics, insurance information, and referral documentation to accurately register new and returning patients. • Acts as a patient liaison and primary point of contact for patients and caregivers and takes accountability for their patient experience. • Demonstrates accuracy and thoroughness in entering information into computer systems utilizing proper Care Connect functions. • Confers with patients and third-party payers to ensure the eligibility and authorization of services. • Identifies alternative financial sources for services and facilitates processing of application/approval. • Fields patient account inquiries. • Maintain accurate patient records within the electronic medical record (EMR) system. • Schedules patient’s appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed.Patient Coordination/CustomerService: • Acts as a liaison guiding patients through the Keck process, including explaining procedures, providing directions, and answering questions regarding their visit. • Responsible for coordination of patient communication, scheduling appointments, handling inquiries, and coordinating care between patients and healthcare provider. • Ensures a smooth patient experience by addressing concerns and facilitating necessary information flow within the healthcare system. • Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. • Greets patients in a courteous and professional manner. • Assists patients with accessing and utilizing the online patient portal to view medical history and communicate with their healthcare team. • Provides basic information about procedures, medications, and/or post-care instructions. • Escorts patients to other departments if needed, provides directions to other departments within USC system. • Assists patients to overcome barriers to care, e.g. coordination of translation services, medical financial assistance by directing patients and caregivers to the appropriate department for support. • Acts as a communication hub between patients, healthcare providers, and other departments both internal and external. • Works with various hospital personnel to resolve issues and accommodate patient. • Collaborate with other departments for inter clinical consult visitsTeamwork/Collaboration: • Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. • Works independently and in a team setting. • Maintains an open line of communication with management and other staff and always demonstrates a professional demeanor.Performs other duties as assigned.Required Qualifications:Req High School or equivalentReq 3 years Related experience in acute care or ambulatory care medical settingReq Experience with navigating insurance benefits, including verifying insurance coverage, explaining out-of-pocket costs, and coordinating good faith estimates.Req Familiarity with Word processing, Microsoft Outlook.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req In depth knowledge of all medical insurance typesReq Analytical and problem-solving skills including ability to analyze and interpret patient data from multiple systems.Req EMR scheduling knowledge.Req Knowledge of medical terminology.Preferred Qualifications:Pref Associate’s Degree OR Bachelor’s Degree in a related fieldRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.