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The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.Assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. Coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. Assist the office with clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every physician in the Surgery Department. Other duties as assigned. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Essential Duties:1. Greets patients in a courteous and professional manner.2. Adheres to protect patient confidentiality.3. Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system and PBAR, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic.4. Schedules patient’s evaluation in a timely manner while accommodating patient’s needs. This includes but no limited to: laboratories, diagnostic testing and consultations as needed.5. Schedules patient mandatory teaching classes.6. Understands the procedures for scheduling patients, and gives proper patient instructions.7. Notifies patient of upcoming appointments in a timely manner.8. Arranges patient clinic appointments as requested by the physician.9. Communicates all changes with patient and case information to all involved personnel.10. Demonstrates accuracy and thoroughness in entering information into computer systems (Cerner, PBAR).11. Works with various hospital personnel to resolve issues and accommodate patient.12. Preps charts for clinic, selection committee, and tumor board (if applicable).13. Assists in clinic with clerical and scheduling needs.14. Assist in translation as needed (if applicable).15. Provides phone coverage as needed.16. Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.17. Ability to work independently and in a team setting to accomplish duties in a timely manner.18. Knowledge of proper chart format.19. Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year Experience in acute care or ambulatory care setting. *Entry level accepted.Pref Knowledge of medical terminology preferred.Pref Familiarity with word processing, IDX, Cerner, PBAR and scheduling software is preferred.Pref Basic Life Support (BLS) Healthcare Provider from American HeartRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.Assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. Coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. Assist the office with clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every physician in the Surgery Department. Other duties as assigned. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Essential Duties:1. Greets patients in a courteous and professional manner.2. Adheres to protect patient confidentiality.3. Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system and PBAR, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic.4. Schedules patient’s evaluation in a timely manner while accommodating patient’s needs. This includes but no limited to: laboratories, diagnostic testing and consultations as needed.5. Schedules patient mandatory teaching classes.6. Understands the procedures for scheduling patients, and gives proper patient instructions.7. Notifies patient of upcoming appointments in a timely manner.8. Arranges patient clinic appointments as requested by the physician.9. Communicates all changes with patient and case information to all involved personnel.10. Demonstrates accuracy and thoroughness in entering information into computer systems (Cerner, PBAR).11. Works with various hospital personnel to resolve issues and accommodate patient.12. Preps charts for clinic, selection committee, and tumor board (if applicable).13. Assists in clinic with clerical and scheduling needs.14. Assist in translation as needed (if applicable).15. Provides phone coverage as needed.16. Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.17. Ability to work independently and in a team setting to accomplish duties in a timely manner.18. Knowledge of proper chart format.19. Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications: Pref 1 year Experience in acute care or ambulatory care setting. *Entry level accepted.Pref Familiarity with word processing, IDX, Cerner, PBAR and scheduling software is preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Pref Basic Life Support (BLS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $22.00 – 34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Scheduler performs general clerical and communication functions in the unit/clinic including but not limited to answering phones, charge capture, preparing reports, filing, and sorting mail. Works with any and every provider in the assigned area. The Scheduler greets patients and visitors in a courteous manner while maintaining adequate workflow at the front desk. He/She reviews new patient referrals/authorization for adequate coding and performs new patient registration, insurance verification, check-in, check-out functions of the front desk. Scheduler ancillary testing and procedures as necessary.Scheduler greets patients and visitors in a courteous manner. Performs general clerical and communication functions in the Cardiovascular Medicine Clinic including but not limited to answering phones, authorization request, scheduling follow-up visits and diagnostic testing. Works with any and every provider in the Cardiovascular Medicine Clinic. Ensures that orders for diagnostic testing have been entered in Cerner and reviews insurance for appropriate scheduling. Communicates with Authorization Specialist in the Cardiovascular Medicine Clinic and Pre-Arrival Unit to secure authorization/pre-certification for diagnostic testing. Other duties as assigned.Essential Duties:Checks-in, checks-out and schedules for multiple providers daily within two separate scheduling locations, licensed and non-licensed. Able to determine what services are licensed versus non-licensed and schedule accordingly.Performs hospital charge capture for facility billing, audits for incomplete and/or missing facility charges.Reviews all new patient referrals/authorizations to ensure adequate coding, based on patient diagnosis. Communicates with patients, referring physicians and medical groups to obtain appropriate codes when needed.Prepares daily and monthly appointment reports for the physicians and management.Ensures that all appointments are registered appropriately in the scheduling system, including patient registration, patient and insurance information and any other information needed.Greets patients in courteous manner and provides all the appropriate forms and documents to the patients for completion. Ensure that all copies are available for files and records.Collect co-payments/co-insurance amounts due at the time of service. Collects appropriately for either USC Care or Keck Hospital of USC based on services provided in licensed and non-licensed space.Verifies insurance, registers new patients, and determines which subspecialist within the Clinic is appropriate.Performs facility electronic charge capture.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Demonstrate excellent customer service behavior.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Demonstrates excellent verbal and written communication skills.Req Ability to operate a computer terminal, Microsoft Office software programs.Preferred Qualifications:Pref 3 years Experience in a healthcare setting.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Nursing Director holds 24-hour accountability for the quality of patient care, efficiency of operations, and human resources management for the of the area(s) assigned. S/he will assist the Chief Nursing Officer and executive/leadership team in accomplishing the strategic plan and upholding the values of the organization. The Nursing Director is accountable for: Achieving national and organizational benchmarks; Adhering to state, federal, and accreditiating body regulations; Advancing the mission, vision and objectives of the organization; Advocating for the needs of the population served; Assuring responsibility for disaster planning and effectively leading in emergency situations; Demonstrating a sound knowledge base and competencies in areas of accountability and leadership; Developing, implementing, and monitoring the budget to meet established targets and facilitate the effective allocation of human and material management; Exhibiting a professional and positive image as a leader and nurse; Meeting/exceeding patients’, physicians’ and internal clients’ needs in a changing, competitive health care market.The Nursing Director holds 24 hours accountability for the quality of patient care, efficiency of operations, and human resources management for the units assigned, including but not limited to the Downtown Los Angeles (DTLA) Multidisciplinary Clinic and University Park Clinic (UPC) operations. They are responsible for policy and procedure adherence, fostering a culture of safe and efficient patient care in collaboration with the medical group, hospital administration, medical staff, and in compliance with organizational goals and appropriate regulatory agency requirements. Position includes both new and existing programmatic expansion efforts with a special focus on supporting the University Health Plan. Areas of focus for the Nursing Director include patient safety initiatives, quality compliance, establishing and implementing communication management processes (i.e. message pools), charge capture and reconciliation, physician relations and employee accountability.Essential Duties:Displays understanding of governing regulations, Title 22, and JCAHO requirements, defining and maintaining the standards of nursing practice while ensuring consistency with the hospital standards. Contributes to the development and implementation of a unit-based performance improvement program which complies with JCAHO, Title 22, and other applicable regulatory agencies.Responsible for identifying and implementing cross-training ideas and changes in staff design and task distribution which promotes a more effective method of service delivery, ensuring that the care is safe, legal and is customer service oriented. Facilitates the training of nursing students and other students as necessary in coordination with the Education Department.Contributes to developing and monitoring the operational budget each year, continually analyzing both positive and negative variances, and using the budget as a tool to finding more effective methods of care delivery. Participates in planning and goal setting for the nursing department and for own unit of responsibility.Promotes effective communication and working relationships within the nursing areas, and between nursing staff, physicians, and other departments. Serves as a coach and mentor.Participates in establishing systems within the departments which support and practice shared governance management philosophy. Contributes to the development of customer service standards and expectations. Assists in establishing methods for monitoring employee, patient and physician satisfaction with the services provided within the departmentCoordinates and integrates department services on intradepartmental, interdepartmental, and hospital wide levels.Plans for provision of services through provision of appropriate levels of qualified, competent staff. Policies and procedures are in place to support scope of services.Monitor space/resource requirements and utilization of outside resources.Performs other duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in NursingReq 5 years Experience in a formal management positionReq 5 years Experience as an RN.Req Excellent communication skills both oral and written.Req Committed to excellence in patient care and customer service.Req Commitment to continuous quality improvement and results driven outcomes.Req Ability to build credibility as a champion for patient care, quality and the professional practice of nursing.Req Committed to the development of professional practices.Req Organization/time management skills.Req Ability to lead change while achieving business goals and objectives.Preferred Qualifications:Pref Master’s degree Nursing Degree in Nursing; may be in lieu-of Bachelor’s Degree in NursingPref Prior management experience in area of specialty.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California License.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $158,080.00 – $260,832.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Director, Volunteer ExperienceUSC Alumni Association is seeking a strategic and relationship-driven Director, Volunteer Experience to design and lead a university-wide volunteer engagement strategy that inspires and empowers alumni to stay meaningfully connected to USC. Reporting to the Deputy Director, Strategic Initiatives, the Director will champion a volunteer experience rooted in service, leadership, and Trojan pride—ensuring alumni volunteers feel welcomed, supported, and celebrated throughout their entire engagement journey.This role will develop and oversee onboarding and offboarding processes, volunteer leadership development programming, and recognition strategies. The Director will partner with teams across Advancement to support volunteer rotation, build a diverse and robust volunteer pipeline, and manage tools and resources that help volunteers thrive in their roles. A successful candidate will be an excellent communicator, a strategic thinker, and a passionate advocate for the power of volunteerism to strengthen the Trojan Family.This is a hybrid-fixed position under our current work arrangement plan, with the expectation of an on-site presence for 3 days/week on the University Park Campus. Late nights, weekends, and travel are required for this position. University Advancement is committed to non-discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California’s mission, values, and goals.ResponsibilitiesStrategic Direction (40%)Lead the full volunteer lifecycle, including recruiting, screening, orienting, and strategically matching highly skilled volunteers with appropriate opportunities. Manage and produce the annual Volunteer Recognition Dinner and Alumni Leadership Conference. Oversee all aspects of data reporting related to volunteer engagement, including regular internal reports, and annual impact/engagement reports. Stay informed about current trends and best practices in higher education, volunteer engagement and management.Volunteer & Program Management (40%)Actively recruit, manage, and train alumni volunteers for leadership positions within the regional networks that represent the full spectrum of the overall alumni body. Develop and maintain relationships with key volunteer leadership, support the Board of Governors committees, and identify opportunities to grow the USCAA volunteer and engagement pipelineEstablish policies, standard operating procedures, goals, metrics and other key performance indicators to measure the ongoing effectiveness and impact of the program. Establish clear volunteer policies and procedures, including application forms, position descriptions, a comprehensive online handbook, and a code of conduct.Ensure all volunteers are stewarded and thanked appropriately for their level of service that is consistent across our programs. Ensure all volunteers are coded in the database to ensure proper tracking and building of a volunteer pipeline. Conduct end-of-year volunteer evaluations, including volunteer surveys, to ensure we are meeting the needs of our volunteers and goals of our program, and facilitate a campus-wide volunteer engagement meeting.Partnerships (20%)Coordinate with alumni and campus departments/staff to identify needs, track engagement, and provide necessary volunteer resources. Travel to network and group events as needed to provide on-site volunteer engagement support.Work closely with annual giving, major and planned giving to increase the donor pipeline through referrals and activation of alumni volunteers.   Minimum QualificationsBachelor’s degree.Combined experience/education as substitute for minimum education.Minimum of three – five years of professional experience in alumni engagement and program management, or related function/field. Excellent written and oral communication skills. Ability to prepare clear and concise reports and deliver formal presentations to senior management and other audiences.Proven track record of successfully managing regional programs, events and volunteersAbility to juggle a vast quantity of incoming information, interruptions, and inquiries with a high level of professionalism and tolerance for ambiguity.Demonstrated ability to serve different audiences and to work to build consensus among team members; excellent skills to advise and consult management on all aspects of communications including dealing effectively with sensitive or complex issues of information. Proficiency with Salesforce and the Microsoft suite of applications as well as other applications, programs and databases; demonstrated experience with web and new media technology.Late nights, weekends, and travel are required for this position. Preferred QualificationsMaster’s degreeAdvanced knowledge of current affairs and issues in higher education with ability to quickly and thoroughly understand the changing higher education landscape Strong analytical and problem-solving skills. Strong project/program management skills with demonstrated effectiveness in data analysis, critical thinking, creative problem solving, consulting, facilitation, negotiating, influencing, people leadership and strategic decision-making skills.Thorough knowledge of market research and of current/emerging marketing trends and best practices including digital strategies/technologies.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.Required Documents Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.Compensation and BenefitsThe budgeted salary range for this position is $110,000 – $120,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 3 years
Minimum Field of Expertise: Directly related professional and supervisory experience in area of program specialization

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication as directed by physician. Schedules diagnostic tests ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.As an integral part of the Department, provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. The Licensed Vocational/Practice Nurse utilizes the nursing process to provide therapeutic care to varied patient populations and their families. Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication, and prescription management as directed by physician. Schedules diagnostic tests and surgeries as ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Must be highly flexible, enthusiastic, have a proactive approach, excellent interpersonal and communication skills, work efficiently under pressure and work efficiently in a team environment. Must be comfortable with computers. Must be willing to travel throughout the Keck Medicine of USC Community (on campus, satellite practices) to cover practice integrations, vacations, illnesses, holidays, and leave of absences. Hours may vary depending on assignments. Performs other duties as assigned.Essential Duties:Uses and practices basic assessment, participates in planning, executes interventions in accordance with the plan of care or treatment plan, and contributes to evaluation of individualized interventions related to the care plan or treatment plan.Provides direct patient care.Administers medications.Demonstrates professional communication skills for the purpose of patient care, education and multidisciplinary team collaboration.Schedules diagnostic tests and surgeries as ordered by the physician as needed.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flowPerforms basic administrative duties.Handles telephone calls and writes correspondences.Serves as a liaison between physicians and other individuals.Takes patient histories and vital signs and documents accordingly in the EMR.Implants an effective and efficient patient flow.Performs first aid and CPR if needed.Assists physicians with exams and treatments as permitted by license.Organizes pharmacy refill request for physician approval.Ability to work independently and in a team setting to accomplish duties in a timely manner.Triages patients in person and over the telephone.Records patient information in chart//EHR according to regulatory standards.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Vocational Nursing ProgramReq Ability to communicate effectively in English both verbally and in writing.Req Demonstrate excellent customer service behavior.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Familiarity with word processing, Microsoft Outlook, Cerner, and navigate the intranetPreferred Qualifications:Pref 2 years Experience in an acute care or ambulatory care, or surgical setting.Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req LVN – Intravenous Therapy Certification (CA DCA) Must be obtained within 90 days of hire.The hourly rate range for this position is $28.00 – $47.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Administrative Assistant IIUniversity Advancement is seeking a proactive and detail-oriented Administrative Assistant II to join the Strategic Initiatives team based in the Downtown Los Angeles Development Office. Reporting to the Associate Vice President for Strategic Initiatives, this role provides critical administrative and logistical support to a team of development professionals driving philanthropic impact across the university.The ideal candidate is a collaborative team player with strong organizational and communication skills, capable of managing multiple priorities with professionalism and discretion. This position plays a key role in maintaining smooth daily operations and supporting the team’s strategic and engagement efforts.This is a hybrid position under our current work arrangement plan, with the expectation of an on-site presence in our downtown Los Angeles office (USC Tower). University Advancement is committed to non-discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California’s mission, values, and goals.ResponsibilitiesProvide direct administrative support to frontline fundraisers, including calendar coordination for donor meetings, internal planning sessions, and external engagement events.Manage administrative duties including travel arrangements, expense reimbursements, purchasing, office maintenance, and vendor coordination.Prepare and organize materials for donor visits, such as briefing memos, bios, proposals, gift documentation, and follow-up correspondence.Assist fundraisers in managing their donor portfolios by entering and tracking contact reports, proposals, and engagement activity in the university’s donor database.Support the planning and execution of fundraising events and experiences, including guest list tracking, invitations, and on-site logistics.Serve as a liaison between fundraisers and campus partners, donors, and other internal departments to facilitate communication and drive results.Provide excellent service to internal and external stakeholders, resolving inquiries and ensuring a positive, solutions-oriented experience.Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.Minimum QualificationsBachelor’s degreeCombined experience/education as substitute for minimum education3 years’ executive assistant or administrative assistant experience supporting multiple peopleKeen organizational skills and strong attention to detailProven ability to review documents for accuracy and completenessEffective at managing multiple and overlapping tasks while meeting established deadlinesStrong communication and interpersonal skills, with the ability to interact regularly with interdepartmental staff, faculty, and external collaboratorsProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe, and internet research toolsPreferred Qualifications3 – 5 years’ executive assistant or administrative assistant experience supporting multiple peopleIn addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.Required Documents Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.Compensation and BenefitsThe budgeted hourly range for this position is $25.73 – $30.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Minimum Education: Bachelor’s degree

Additional Education Requirements: Combined experience/education as substitute for minimum education

Minimum Experience: 3 years

Minimum Skills: Secretarial or specialized clerical and administrative experience.

Preferred Education: Bachelor’s degree

Preferred Experience: 4 years

The Office of Integrated Risk Management is dedicated to fostering a culture of safety, transparency, and continuous learning in alignment with Keck Medicine of USC’s commitment to patient safety and academic excellence. As a nationally recognized Center of Integrated Risk Management Excellence, we work collaboratively across disciplines to proactively identify, mitigate, and manage risk, ensuring the highest standards of accountability, integrity, and innovation in healthcare. The Legal Specialist, Risk & Insurance is a highly skilled legal professional, such as a paralegal, attorney, or specialist with equivalent legal experience, to join our team and contribute to our pioneering efforts in healthcare risk management. This role is essential in supporting claims administration, litigation processes, regulatory compliance, and insurance operations while upholding the principles of just culture, communication resolution, and patient-centered safety practices. As a key partner in our high-performing team, this position will play a critical role in risk mitigation, litigation support, and regulatory reporting, collaborating closely with risk managers, insurers, defense counsel, and the Office of General Counsel. This position will work at the forefront of healthcare risk and insurance law, helping to shape policies and practices that empower providers, protect patients, and strengthen institutional resilience.Essential Duties:Claims & Litigation Support • Support comprehensive claims management, including early resolution, potential compensable events (PCEs), and medical malpractice litigation • Oversee subpoena processing, discovery requests, and document verification • Prepare settlement agreements, case summaries, and litigation support materials in collaboration with legal teams • Assist in root cause analysis and risk assessments related to claims and litigation • Coordinate legal billing compliance and vendor management for outside counselInsurance & Risk Management • Assist with insurance renewal processes, data collection, and broker coordination • Support review of insurance contracts for compliance with risk and liability standards • Manage Certificates of Insurance (COIs), claim histories, and documentation for credentialing • Maintain international telemedicine policies, professional liability policies, and compliance recordsRegulatory & Compliance Support • Draft reports to the National Practitioner Data Bank (NPDB) and licensing boards for resolved cases • Support compliance with healthcare risk, credentialing, and liability mitigation requirements • Assist in BETA Heart audit tracking and Professional Liability Oversight Committee activities • Conduct legal research on healthcare risk, regulatory changes, and industry best practicesAdministrative & Program Support • Prepare meeting agendas, reports, and documentation for risk huddles, committees, and oversight meetings • Maintain case files, insurance records, legal documents, and compliance materials • Respond to legal inquiries, subpoena requests, and insurance coverage questions • Assist in the implementation of risk assessment and credentialing initiativesPerform other duties as assignedRequired Qualifications:Req Bachelor’s Degree Law, Healthcare Law, Compliance, or related fieldJD or equivalent legal experience may substitute for formal education.Req 5 years Healthcare risk management, medical litigation, insurance law, or claims administration ORReq Experience as a licensed or formerly licensed attorney in relevant legal domains will also be consideredReq Strong knowledge of medical malpractice defense, liability insurance policies, and risk financingReq Experience with credentialing processes, legal discovery, and regulatory compliance in healthcareReq Commitment to patient-centered risk management and communication resolution programsReq Exceptional analytical skills and proactive problem-solving abilitiesReq Advanced proficiency in case management systems, insurance databases, and regulatory reporting toolsReq Excellent written and verbal communication skills, particularly in legal documentation and risk reportingReq Ability to thrive in a fast-paced, high-accountability environment with cross-functional teamsPreferred Qualifications:Pref Experience in academic medical centers, hospital risk management, or insurance defense lawPref Knowledge of ASHRM best practices, communication resolution programs, and just culture frameworksPref Familiarity with National Practitioner Data Bank (NPDB) reporting, healthcare disclosure laws, and international insurance policiesRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Paralegal certificate, JD, or other relevant legal credentialThe annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Assistant Vice President, Alumni Affinity EngagementUSC University Advancement is seeking a strategic and community-minded Assistant Vice President, Alumni Affinity Engagement to lead efforts that foster deep connections between USC and its various alumni communities. This senior leader will oversee a dynamic team responsible for engaging a broad portfolio of affinity-based and international alumni groups through meaningful programs, events, and volunteer opportunities.Reporting to the Senior Associate Vice President for Alumni Relations, the AVP will shape and execute strategies that create welcoming and enriching experiences for alumni to stay connected and give back to the university. Through thoughtful stewardship and collaborative leadership, this role will drive engagement, build lifelong relationships, and help expand the culture of philanthropy across USC’s global Trojan Family. This is a unique opportunity for a visionary leader who values connection, representation, and impact to cultivate thriving alumni communities that reflect USC’s mission and values.This is a hybrid-fixed position under our current work arrangement plan, with the expectation of an on-site presence for 3 days/week on the University Park Campus. Late nights, weekends, and travel are required for this position. University Advancement is committed to non-discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California’s mission, values, and goals.ResponsibilitiesStrategic Direction (40%)Provide strategic direction for the teams within their portfolio to include identity-based affinity groups, veterans, alumnae engagement, and international alumni engagement. Develop in partnership with the director, a robust international engagement program that strategically engages our international alumni through volunteer leadership, networks, consistent programming and communications. Ensure each programmatic area of their portfolio has clearly outlined goals, operating plans, and measures of success that are tracked in a way that shows growth and depth of engagement. Manage the budgets for each area of responsibility Demonstrate mature judgement, impeccable integrity and excellent skills to establish an environment of confidentiality and handle sensitive matters in a discreet manner.Represent the university and the alumni association professionally both internally and externally.Perform other duties, as assigned.Leadership & Program Management (30%)Create protocol and procedures that ensure the continuity of service delivery to our alumni across our teamEstablish policies, standard operating procedures, goals, metrics and other key performance indicators to measure the ongoing effectiveness of the programs under their leadership. Create and lead an innovative outreach effort that accelerates growth in alumni volunteerism and engagement within their scope of responsibility. Collaborate across all areas of the USCAA team to provide leadership and opportunities for shared growth in programs and engagement.Ensure that volunteers and their respective leadership structures, are representative of the breath of the Trojan Family, have strong succession planning, and are aligned with the strategic direction of the USC Alumni Association.Develop and maintain relationships with key volunteer leadership, support the Board of Governors committees, and identify opportunities to grow the USCAA volunteer and engagement pipelineLead, mentor, and inspire new and existing staff members through a combination of transparency, effective communication, and modeling of collaborative behavior.   Philanthropy (30%)Responsible for developing and supporting the Affinity Engagement team in achieving their fundraising goals for operational and scholarship support. In partnership with the Director of Business Development, identify opportunities and solicit for corporate and affinity partnerships. Maintain a portfolio and solicit prospects and donors Partner with the development teams to ensure a healthy pipeline of donors, especially within international relations. Minimum QualificationsMaster’s degree or combined experience/education as substitute for minimum education.Minimum of twelve years of professional experience in alumni engagement and program management, or related function/field with progressive management and leadership responsibilities. Excellent written and oral communication skills. Ability to prepare clear and concise reports and deliver formal presentations to senior management and other audiences.Possess a strong track record of working with teams to envision and execute strategic initiatives that will increase engagement and philanthropic support. Ability to juggle a vast quantity of incoming information, interruptions, and inquiries with a high level of professionalism and tolerance for ambiguity.Demonstrated ability to serve different audiences and to work to build consensus among team members; excellent skills to advise and consult management on all aspects of communications including dealing effectively with sensitive or complex issues of information. Proficiency with Salesforce and the Microsoft suite of applications as well as other applications, programs and databases; demonstrated experience with web and new media technology. Preferred QualificationsMaster’s degreeAdvanced knowledge of current affairs and issues in higher education with ability to quickly and thoroughly understand the changing higher education landscape Strong analytical and problem-solving skills. Strong project/program management skills with demonstrated effectiveness in data analysis, critical thinking, creative problem solving, consulting, facilitation, negotiating, influencing, people leadership and strategic decision-making skills.Thorough knowledge of market research and of current/emerging marketing trends and best practices including digital strategies/technologies.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.Required Documents Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.Compensation and BenefitsThe budgeted salary range for this position is $210,015 – $250,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Minimum Education: Master’s degree

Additional Education Requirements: Combined experience/education as substitute for minimum education

Minimum Experience: 12 years

Minimum Skills: Excellent written and oral communication skills. Ability to prepare clear and concise reports and deliver formal presentations to senior management and other audiences. Strong track record of working with teams to envision and execute strategic initiatives that will increase engagement and philanthropic support. Ability to process a vast quantity of incoming information, interruptions and inquiries with a high level of professionalism and tolerance for ambiguity. Demonstrated ability to serve different audiences and to work to build consensus among team members. Excellent advisory and consultative skills. Experience advising senior management on all aspects of communications, including dealing effectively with sensitive or complex issues of information. Proficiency with Salesforce and the Microsoft suite of applications as well as other appropriate applications, programs and databases. Demonstrated experience with web and new media technology.

Preferred Education: Master’s degree

Preferred Experience: 15 years

Assistant Vice President, Alumni EngagementUSC University Advancement is seeking a strategic, collaborative, and mission-driven Assistant Vice President, Alumni Engagement to lead and evolve our alumni engagement efforts across the Trojan Family. This senior leader will oversee a comprehensive portfolio and team who creates meaningful opportunities for alumni to connect through volunteerism, service, personal and professional development, and signature events.With a focus on regional, generational, and career engagement, as well as reunions and milestone programming, the AVP will provide vision and direction to a dynamic team of alumni engagement professionals. Reporting to the Senior Associate Vice President for Alumni Relations, this role will shape the university’s strategy for deepening alumni relationships, fostering lifelong connections, and advancing philanthropic pathways. This is a unique opportunity for a relationship-builder and strategic thinker to lead one of the most vibrant alumni communities in higher education, working to strengthen the legacy and impact of the Trojan Family around the world.This is a hybrid-fixed position under our current work arrangement plan, with the expectation of an on-site presence for 3 days/week on the University Park Campus. Late nights, weekends, and travel are required for this position. University Advancement is committed to non-discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California’s mission, values, and goals.ResponsibilitiesStrategic Direction (70%)Provide strategic direction for the teams within their portfolio to include generational programs, reunions, career and regional engagement, and events, that deepen engagement with each life stage of our alumni base and strive towards achieving uninterrupted engagement from student to alumni Ensure each programmatic area of their portfolio has clearly outlined goals, operating plans, and measures of success that are tracked in a way that shows growth and depth of engagement. Manage the budgets for each area of responsibility Demonstrate mature judgement, impeccable integrity and excellent skills to establish an environment of confidentiality and handle sensitive matters in a discreet manner.Represent the university and the alumni association professionally both internally and externally.Perform other duties, as assigned.Leadership & Program Management (30%)Create protocol and procedures that ensure the continuity of service delivery to our alumni across our teamEstablish policies, standard operating procedures, goals, metrics and other key performance indicators to measure the ongoing effectiveness of the programs under their leadership. In partnership with the leadership team, establish and maintain new and current alumni traditions Create and lead an innovative outreach effort that accelerates growth in alumni volunteerism and engagement within their scope of responsibility. Collaborates across all areas of the USCAA team to provide leadership and opportunities for shared growth in programs and engagement.Ensures that volunteers and their respective leadership structures are representative of the breath of the Trojan Family, have strong succession planning, and are aligned with the strategic direction of the USC Alumni Association.Develop and maintain relationships with key volunteer leadership, support the Board of Governors committees, and identify opportunities to grow the USCAA volunteer and engagement pipelineLead, mentor, and inspire new and existing staff members through a combination of transparency, effective communication, and modeling of collaborative behavior.  Minimum QualificationsMaster’s degree or combined experience/education as substitute for minimum education.Minimum of twelve years of professional experience in alumni engagement and program management, or related function/field with progressive management and leadership responsibilities.Excellent written and oral communication skills. Ability to prepare clear and concise reports and deliver formal presentations to senior management and other audiences.Possess a strong track record of working with teams to envision and execute strategic initiatives that will increase engagement and philanthropic support.Ability to juggle a vast quantity of incoming information, interruptions, and inquiries with a high level of professionalism and tolerance for ambiguity.Demonstrated ability to serve different audiences and to work to build consensus among team members; excellent skills to advise and consult management on all aspects of communications including dealing effectively with sensitive or complex issues of information.Proficiency with Salesforce and the Microsoft suite of applications as well as other applications, programs and databases; demonstrated experience with web and new media technology. Preferred QualificationsMaster’s degreeAdvanced knowledge of current affairs and issues in higher education with ability to quickly and thoroughly understand the changing higher education landscapeStrong analytical and problem-solving skills. Strong project/program management skills with demonstrated effectiveness in data analysis, critical thinking, creative problem solving, consulting, facilitation, negotiating, influencing, people leadership and strategic decision-making skills.Thorough knowledge of market research and of current/emerging marketing trends and best practices including digital strategies/technologies.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.Required Documents  Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.Compensation and Benefits The budgeted salary range for this position is $210,015 – $250,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Minimum Education: Master’s degree

Additional Education Requirements: Combined experience/education as substitute for minimum education

Minimum Experience: 12 years

Minimum Skills: Excellent written and oral communication skills. Ability to prepare clear and concise reports and deliver formal presentations to senior management and other audiences. Strong track record of working with teams to envision and execute strategic initiatives that will increase engagement and philanthropic support. Ability to process a vast quantity of incoming information, interruptions and inquiries with a high level of professionalism and tolerance for ambiguity. Demonstrated ability to serve different audiences and to work to build consensus among team members. Excellent advisory and consultative skills. Experience advising senior management on all aspects of communications, including dealing effectively with sensitive or complex issues of information. Proficiency with Salesforce and the Microsoft suite of applications as well as other appropriate applications, programs and databases. Demonstrated experience with web and new media technology.

Preferred Education: Master’s degree

Preferred Experience: 15 years