Research Administrator Jobs

POSITION SUMMARYA clinically competent, registered, professional nurse who utilizes the nursing process for assessment, planning, implementation, and evaluation to provide safe, therapeutic care to patients. Services provided are for acutely ill patients with medical / surgical diagnoses or maternal child health, which are the primary reasons for admission. Functions as a member of the interdisciplinary and nursing teams; carries out established nursing procedures and performs nursing care for patients with complex, multisystem needs. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good interpersonal and communication process utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAccountable to the unit Manager and/or the Director of the department.Adherence to identified nursing standards of practice.Annually demonstrates competence in critical behaviors for assigned area.Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.IV competency in IV therapy.Must demonstrate competency in medication administration and knowledge prior to administering medications.Responsible for the planning, directing, implementation, and evaluation of each patient. The implementation of nursing care may be delegated by the RN responsible for the patient to other licensed nursing staff, or may be assigned to unlicensed staff, subject to any limitations to their licensure, certification, level of competency, and/or regulation. The RN will direct care provided by the LVN, CNA, nursing student, and/or logistics technician.Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities.Demonstrates the IRAISE values in all professional and patient care interactions.Performs other duties as assigned by Manager / Director / Clinical Lead RN.Education Minimum (Required) Associate degree in nursing

Preferred (Not required) Bachelor’s degree in nursing

Work Experience Minimum (Required) Possess basic computer skills, required

Preferred (Not required) • A registered nurse with current RN experience in the specific service or department is preferred.
• Current RN experience in assigned area of Nursing, preferred.
• One-year acute care experience, preferred

Licenses and Certifications Minimum (Required) • A current RN licensure in the State of California is required.
• ACLS certification required when appropriate.
• BLS certification required
NIHSS certification required

Join the Trojan Family: USC Department of Public Safety (DPS)Title: Public Safety Officer I (Open to lateral officers and academy graduates)Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.About the DepartmentTeam: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.Learn more: Visit our DPS Website to explore our mission in depth.Role Overview: As a Public Safety Officer I, you are not just a problem solver and guardian but a vital part of a community where education meets excellence. Step into a role where your duties will include but are not limited to:Safeguarding the Trojan Family: Through patrolling on foot or in a vehicle, be ready to respond to radio and/or telephone calls for both routine and emergency assistance in criminal and non-criminal matters with efficiency and professionalism.Deterrence: Act proactively to deter and prevent unlawful behavior through both internal and external public safety functions.Authority and Supervision: Work under the direct supervision of a watch commander, field supervisor, or a unit manager/supervisor, exercising “powers of arrest” authority as per a Memorandum of Understanding (MOU) with the LAPD while on duty.Upholding the Security of USC Assets: By maintaining the security of our world-class facilities and properties.Legal Representation: Testify in court, safeguarding the university’s interests.Community Engagement: Taking a hands-on approach to crime prevention and public information programs within USC and surrounding communities.Work Schedule:4/10 alternative work schedule; 10 hours per day, 40 hours per week.Shifts may include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.Selection ProcessEvaluation: Your application will undergo a stringent evaluation based on your relevant experience and education.In-depth Screening: After a series of interviews, successful candidates will undergo background, psychological, and medical evaluations following P.O.S.T guidelines.Pre-employment Essentials: Obtain State of California Patrol Persons and Firearms permits from BSIS.How to ApplyApplication: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.Current USC Employees: Please apply through the dedicated channel in Workday.BenefitsUSC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:Tuition assistance for you and your familyComprehensive health, dental and vision insurance options403b retirement account with matching 5% contribution by USC50% subsidy off Metro, LADOT, and Metrolink passesExplore more on the USC Employee GatewayMinimum RequirementsEducation: High school diploma or equivalentExperience: At least 1 yearLicenses/Permits:Valid California Class C Driver’s licenseCompleted POST-certified Level I Academy or equivalent training/out-of-state training or;One year experience as a USC Community Service Officer (CSO) meeting the POST or equivalency requirementPossession of the State of California Patrol Persons and Firearms permitsValid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.Hourly RangeThe hourly rate for this position is $41.47-$51.30. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: High school or equivalent
Minimum Experience: 1 year
Minimum Field of Expertise: Must possess a valid California Class C Driver’s license; completed POST certified Level I Academy (modules A, B, and C), or equivalent out of state training, or have one (1) year experience as a USC Community Service Officer (CSO) and meet the POST or equivalency requirement and possess the State of California Patrol Persons and Firearms permits.

Join the Trojan Family: USC Department of Public Safety (DPS)Title: Public Safety DispatcherMission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.About the DepartmentTeam: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.Learn more: Visit our DPS Website to explore our mission in depth.Role Overview: The Public Safety Dispatcher performs multiple functions in the Communications Center in support of various department personnel at the University Park Campus, Health Sciences Campus, and University Parking Center. Receives calls for service from faculty, staff, students and guests, and dispatches the appropriate department personnel via radio communications equipment. Serves as a vital link between the service community, Public Safety personnel, and all other emergency and nonemergency services available at the university and in the surrounding community. The ideal candidate will have excellent verbal and written communication skills, listening skills and the ability to make instantaneous decisions based on minimal information. In addition, skilled in controlling emotions and ability to work under pressure. Step into a role where your duties will include but are not limited to:Receives emergency calls requesting police, fire, and rescue assistance.Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service.Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units. Prepares appropriate management reports of calls.Receives calls and complaints regarding service and assistance and refers them to the appropriate unit. Operates telephone switching equipment.Requests back-up or follow-up assistance from the Los Angeles Police Department, Los Angeles Fire Department, and other agencies.Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed.Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.Selection ProcessEvaluation: Your application will be evaluated based on your relevant experience and education.In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.How to ApplyApplication: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.Current USC Employees: Please apply through the dedicated channel in Workday.BenefitsUSC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:Tuition assistance for you and your familyComprehensive health, dental and vision insurance options403b retirement account with matching 5% contribution by USC50% subsidy off Metro, LADOT, and Metrolink passesExplore more on the USC Employee GatewayMinimum RequirementsEducation: High school diploma or equivalentExperience: 6-12 monthsValid driver’s license for 2 yearsPreferred Qualifications:Related Undergraduate Study and previous switchboard or radio communications experience preferred.Working knowledge of two-way radio communications procedures.General knowledge of campus and surrounding area geography.Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment.Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases.Excellent verbal and written communication skills.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.Hourly RangeThe hourly rate for this position is $28.31. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: High school or equivalent
Minimum Experience: 6 – 12 months
Minimum Field of Expertise: Experience in related field. Ability to type 30 net words per minute. Working knowledge of computer input and retrieval functions.

Join the Trojan Family: USC Department of Public Safety (DPS)Title: Surveillance Operations MonitorMission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.About the DepartmentTeam: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.Learn more: Visit our DPS Website to explore our mission in depth.Role Overview: In this important role, you will monitor Closed Circuit Television systems (CCTV) digital recording programs, vehicle tacking technology, access control systems, as well as fire, life and intrusion alarms to assist the Department of Public Safety in providing safety and protecting the property at the University Park Campus, Health Sciences Campus, University Village, and USC off-site locations. You will initiate emergency and non-emergency response of department personnel via radio communications or telephone. This position serves as a vital link between Public Safety personnel and all other emergency and non-emergency services available in the university community. Step into a role where your duties will include but are not limited to:Conducts Closed Circuit Television systems (CCTV) monitoring and surveillance of public areas for security purposes.Responds to Public Safety personnel requests to observe and track criminal or suspicious activity during active investigations.Monitors access control systems, fire, life and intrusion alarms via multiple computer systems and programs.Documents records of all incidents and actions taken in Computer Aided Dispatch system and SharePoint.Writes and prepares daily logs and reports.Extracts appropriate evidential records (video and photograph) from security systems to be used in investigative cases.Liaises with Public Safety personnel, Los Angeles Police Department, and other agencies to ensure the appropriate use of the security systems during investigations.Testifies in court as a subject matter expert and representative of the Department of Public Safety.Observes and identifies individuals involved in criminal or suspicious activity on university owned or managed property or in the surrounding community.Assists Public Safety and other law enforcement agencies in investigating criminal or suspicious activity.Serves as a Campus Security Authority (CSA) and mandatory reporter under the Clery Act based on university responsibilities. Has responsibility and is required to receive reports of crimes or criminal incidents from victims of crimes and/or third parties; notifies Department of Public Safety immediately of any reported serious crime or criminal incidents that indicates the presence of an ongoing threat to the university community; and notifies the Clery Compliance Coordinator in the Department of Public Safety.In the event of an emergency, the employee holding this position is required to “report to duty” in accordance with the university’s Emergency Operations Plan and/or the employee’s department’s emergency response and/or recovery plans.Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.Selection ProcessEvaluation: Your application will be evaluated based on your relevant experience and education.In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.How to ApplyApplication: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.Current USC Employees: Please apply through the dedicated channel in Workday.BenefitsUSC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:Tuition assistance for you and your familyComprehensive health, dental and vision insurance options403b retirement account with matching 5% contribution by USC50% subsidy off Metro, LADOT, and Metrolink passesExplore more on the USC Employee GatewayMinimum RequirementsEducation: High school or equivalentExperience: 2 yearsField of Expertise: Knowledge of Closed-Circuit Television systems (CCTV) and alarm monitoring. Knowledge of standard methods, technology and procedures utilized to conduct video surveillance. Working knowledge of computer systems and programs. Possess excellent hand-to-eye coordination and computer skills. Ability to operate computer assisted communications equipment. Must be able to work under pressure and exercise good judgment in emergency conditions. Must be able to communicate clearly and concisely, oral and in writing.Valid Driver’s License for 2 years Preferred RequirementsEducation: Associates or Bachelor’s DegreeExperience: 3 yearsField of Expertise: Previous operator experience in Closed Circuit Television systems (CCTV), license plate recognition programs, access control systems, and alarm monitoring programs. Ability to understand and embrace current and future technologies to enhance communications center operations.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.Hourly Range:The hourly rate for this position is $22.03. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: High school or equivalent Minimum Experience: 2 years Minimum Field of Expertise: Knowledge of Closed Circuit Television systems (CCTV) and alarm monitoring. Knowledge of standard methods, technology and procedures utilized to conduct video surveillance. Working knowledge of computer systems and programs. Possess excellent hand-to-eye coordination and computer skills. Ability to operate computer assisted communications equipment. Must be able to work under pressure and exercise good judgment in emergency conditions. Must be able to communicate clearly and concisely, oral and in writing.

Join the Trojan Family: USC Department of Public Safety (DPS)Title: Community Service OfficerWho We Are: The University of California (USC) is a leading private research university located in Los Angeles – a global center for arts, technology, and international business. As the city’s largest private employer, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Community – the faculty, staff, students, and alumni who make USC a great place to work.ABOUT THE DEPARTMENTThe USC Department of Public Safety (DPS) is one of the largest campus public safety departments in the United States and employs over 300 full time personnel. DPS’s primary mission is to provide safe and secure environments on the USC campuses and in the areas surrounding the campuses. The department seeks individuals who have the knowledge, experience and sense of commitment to make the USC community safer.JOB SUMMARY: In this important role, you will support the general safety of the university community by performing assigned patrol duties. You will secure the interior and exterior openings of facilities, monitor electronic door access and closed-circuit television systems, assist with investigations, and perform perimeter and parking lot security functions. This is an unarmed position working under direct supervision of a Community Service Officer II or a Sergeant.JOB RESPONSIBILITIESPatrols an assigned area. Performs prescribed security checks of buildings, offices, and grounds to prevent loss of university assets. Observes and reports suspicious activity or persons, and security and/or safety hazards. Conducts investigations of losses in accordance with procedures and directions.Opens and/or secures building and rooms according to procedures or as directed. Operates and/or monitors electronic door access, closed circuit television systems, and other security related devices. Dispatches or coordinates responses to situations as a result of observations made on CCTV and electronic door access. Assists with access at locations with malfunctioning electronic door access systems.Maintains logs and records required to indicate duty times, occurrences, actions taken, observations made, and other relevant information. Prepares and submits reports as required.Implements department procedures governing apprehensions, interrogations, and disposition of cases.Assists with parking control and vehicle/pedestrian security. Directs traffic and gives directions.Assists in maintaining perimeter and crowd control in areas of crimes, emergencies, and special activities.Escorts university and hospital employees, students, and/or hospital patients between facilities and their vehicles.Assists in crime prevention and public information programs.Implements and enforces OSHA, CAL-OSHA, and university policies relating to safety, health, and fire prevention.Serves as a Campus Security Authority (CSA) and mandatory reporter under the Clery Act based on university responsibilities. Has responsibility and is required to receive reports of crimes or criminal incidents from victims of crimes and/or third parties; notifies Department of Public Safety immediately of any reported serious crime or criminal incidents that indicates the presence of an ongoing threat to the university community; and notifies the Clery Compliance Coordinator in the Department of Public Safety.SELECTION PROCESSEvaluation: Your application will be evaluated based on your relevant experience and education.In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.Work Schedule:Your regularly assigned work schedule/shift hours is a 4/10 alternative schedule; 10 hours per day, 40 hours per week. Please note that work schedules and hours may change at any time to accommodate business needs. The duration of your initial work schedule will be determined by your immediate supervisor.Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.HOW TO APPLYApplication: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.Current USC Employees: Please apply through the dedicated channel in Workday.BENEFITSUSC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:Tuition assistance for you and your familyComprehensive health, dental and vision insurance options403b retirement account with matching 5% contribution by USC50% subsidy off Metro, LADOT, and Metrolink passesExplore more on the USC Employee GatewayMinimum RequirementsEducation: High school diploma or equivalentExperience: 0-6 months. Must possess a valid driver’s license for 2 years. Valid State of California Department of Consumer Affairs Guard Card.HOURLY RANGE:The hourly rate for this position is $21.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.Minimum Education: High school or equivalent
Minimum Experience: 0 – 6 months
Minimum Field of Expertise: Must possess a valid California Class C driver’s license and a valid State of California Department of Consumer Affairs Guard Card.

Join the Trojan Family: USC Department of Public Safety (DPS) Title: Public Safety Dispatcher Assistant Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service. About the Department Team: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.Learn more: Visit our DPS Website to explore our mission in depth. Role Overview: In this important role, you will support the general safety of the university community by performing assigned duties. The Public Safety Dispatcher Assistant is responsible for answering routine non-emergency calls. This is an unarmed position working under direct supervision of a Dispatch Unit Manager or a Dispatch Unit Supervisor. Your duties will include but are not limited to: Answer inbound non-emergency phone calls made by persons on campus and surrounding areas, in a timely manner. Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed. Prepares and submits reports as required. Listen carefully and take appropriate actions. Collaborate with team members to resolve caller issues. Follow communication “scripts” when handling different topics. Multi-task, set priorities, and manage time effectively. Maintain service-oriented demeanor with co-workers, university community, the public and representatives of other agencies. Performs other duties as assigned or requested. Please note: This is part-time role, up to 20 hours a week. Will not exceed for 1,000 hours with a 12-month period.  How to Apply Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions. Current USC Employees: Please apply through the dedicated channel in Workday. Minimum Requirements Education: High school diploma or equivalent Experience: 6-12 months Valid driver’s license for 2 years Preferred Requirements •    Related Undergraduate Study and previous switchboard or radio communications experience preferred. •    Working knowledge of two-way radio communications procedures. •    General knowledge of campus and surrounding area geography. •    Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment. •    Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases. •    Excellent verbal and written communication skills. Hourly Range:The hourly rate for this position is $21.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. Minimum Requirements 

Education: High school diploma or equivalent 

Experience: 6-12 months 

Valid driver’s license for 2 years 

A clinically competent, registered, professional nurse who utilizes the nursing process for assessment, planning, implementation, and evaluation to provide safe, therapeutic care to patients. Services provided are for acutely ill patients with medical/surgical diagnoses or maternal child health, which are the primary reasons for admission. Functions as a member of the interdisciplinary and nursing teams; carries out established nursing procedures and performs nursing care for patients with complex, multisystem needs. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good interpersonal and communication process utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment.Minimum Education:
Associate’s Degree Nursing Graduate of nursing program

Minimum Experience:
1 year Acute care experience
Current RN experience in assigned area of Nursing
A registered nurse with current RN experience in the specific service or department.

Minimum Skills:
Possess basic computer skills, required

Required Certifications:
Registered Nurse – RN (CA Board of Registered Nursing)
Basic Life Support (BLS) Healthcare Provider from American Heart Association

Preferred Education:
Bachelor’s Degree Nursing BSN

POSITION SUMMARYUnder the direction of the Admitting Manager, the Patient Access Representative is responsible for interviewing incoming patients (inpatient, outpatient, and emergency department) to obtain all pertinent data for admission and produce a complete and accurate admission record. This includes medical record information, as well as demographic and financial related information. Is responsible for answering all inquiries related to admissions, collects deposits or payments, interacts with the nursing units and ancillary departments and provides directions to various areas within the hospital.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAcknowledging patients or guests and their requestsAppearing professional in dress, grooming and hygiene.Assists in the training of new employees.Demonstrates awareness and sensitivity to the rights of patients and significant others, as identified within the situation.Document any financial arrangements made in the patient’s account notes. Notifies the Admitting Manager or Business Office Manager of all problem accounts that require special attention.Exhibiting concern, tact and discretion in all working relationshipsFunctions with an awareness of safety issues and reports unsafe issues appropriately, as identified within the institution.It is the responsibility of the Patient Access Representative to uphold the highest service standards regarding patient care.Making patients’ needs the first priority.Must be able to work and be cross trained in all areas of which includes, Inpatient, Outpatient, Bed Board, and Emergency RoomMust be familiar with the Hospital layout in order to direct patients or guests to the proper destination.Must be physically able to push a wheelchair.Must be willing to meet staffing needs of the department and be available to work overtime, holidays, and shift changes.Must remain informed and compliant with HIPAA, EMTALA, the Fair Debt and Collection Practices Act, Medicare Secondary Payer, and other laws and regulations that govern Patient Financial Services.Must remain informed regarding all PPO, HMO, and Medicare, Medi-Cal and indigent service programs and requirements for timely processing of claims.Offering assistance promptly, cordially, and completelyPatient care is of the utmost priority in all aspects of registration. Must be comfortable with sick patients and able to summon medical assistance when needed. Must be BLS certified each year.Patient valuables are to be closely monitored by all Patient Access Representatives in accordance with Hospital policy and procedure.Performs various other duties, as assigned.Promoting unity and teamwork among co-workers and other departmentsResponsible for appropriately handling all confidential information while at work, as well as when away from the facility.Responsible for completing the patient’s electronic medical record and ensuring that all appropriate paperwork is sent to the proper destination in a timely fashion.Responsible for obtaining the Advance Directive information from inpatient, ER, OPS, and bed patients. Accurate data is entered in the computer and on the Conditions of AdmissionResponsible for speaking with the patient in regard to their financial responsibility for the bill. Collects deposits on all self-paying patients and co-payments from patients whose insurance requires one. If the patient is unable to meet their financial obligation at the time of service, Patient AccessRepresentative is responsible to speak to them regarding the Hospital’s requirements and make financial arrangements. Complete promissory note, when necessary.Responsible for the collection of all patients related information to produce a complete and accurate patient admission record. This includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental, and inter-departmental quality control, and quality planning activities.Responsible for understanding the Consent form, Advance Directive, and any other forms the patient is required to sign in order to accurately and clearly state the intention of each paragraph. Patients are to be well informed before a signature can be obtained.Responsible for meeting the department productivity goal of registering a minimum of 20 patients per shift. Also responsible to perform registrations timely, within the department standard of 20 minutes. Also responsible to maintain an account accuracy rate of no less than 80%.Shift logs are to be completed and printed in the Emergency Department.Responsible to perform, understand and demonstrate ability of all courses designated, within 90 days of hire for new employees, and within 1 year of 02/12/2018 for current employees.  Current employees must successfully pass a competency test every two years from that original date completed.JOB REQUIREMENTS
Education Minimum (Required) High School diploma or equivalent

Preferred (Not required)
Work Experience Minimum (Required) 2 years minimum of customer service skills required.

POSITION SUMMARYThe Director, Medical / Surgical, establishes, and meets nursing care objectives either personally, or through delegation by assuring that nursing policies, procedures, and practices are established and are consistent with those of the hospital and medical staff, developing,allocating, and administering the Medical/Surgical unit budgets; participating in policy decisions affecting patient care; representing nursing in institutional planning; providing liaison to the medical staff and other hospital departments; assessing and assuring the quality and appropriateness of nursing care; and participating in the licensing and accreditation process. Demonstrates investment in the overall forward movement of the unity and the organization. Applies good verbal and non-verbal skills to achieve service goals of customer satisfaction and a positive work environment.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAccountable to the VP/Chief Nursing Officer.Oversight of Medical/Surgical unit operations, quality, and budget.Continues to assess and improve the performance of care and services provided.Coordinates and integrates inter- and intra-departmental services.Determines the qualifications and competence of department personnel who provide patient care services and who are not licensed independent practitioners.Develops and implements policies and procedures that guide and support the provision of services.Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.Integrates the departments into the hospital’s primary functions.Maintains quality control programs, as appropriate.Orientates and provides in-service training and continued education of all persons in the departments. Participates in the development and implementation of the hospital’s plan for the provision of nursing care.Participates in the development of hospital-wide patient care programs, policies, and procedures that describe how the nursing care needs of patients or patient populations receiving nursing care are assessed, evaluated, and met.Participates in the selection of sources for needed services not provided by the departments or the organization.Participates with other governance, managerial, and medical staff and other clinical leaders in the decision-making structures and process of the hospital.Recommends enough qualified and competent people to provide care and services.Recommends space and other resources needed by the departments.Responsible for the coordination of an effective and on-going program to monitor, evaluate, and improve the quality and appropriateness of nursing care delivered to patients of the hospital.Responsible for the effective leadership of departments, either personally or through delegation.Responsible for understanding and participating in the organization wide.Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities.Responsible seven days per week/twenty-four hours per day for the management of the Medical/Surgical units.Serves as liaison to appropriate hospital and medical staff committees.JOB REQUIREMENTS
Education Minimum (Required) Bachelor of Science in Nursing

Preferred (Not required) Master’s Degree in a health-related field (nursing, health administration, public health, or business administration) strongly preferred
Work Experience Minimum (Required) • Minimum of three to five years clinical nursing experience in Medical/Surgical Services.
• Minimum three to five years’ experience in an administrative role.
• Nursing career background of sufficient breadth to assure an understanding of the various nursing functions in an acute general hospital setting.

Preferred (Not required) Click here to enter text.

Licenses and Certifications Minimum (Required) • A current RN licensure in the State of California is required.
• Must successfully complete and maintain ACLS certification.
• Must successfully complete and maintain BLS certification.

A clinically competent, registered, professional nurse who utilizes the nursing process for assessment, planning, implementation, and evaluation to provide safe, therapeutic care to patients. Services provided are for acutely ill patients with medical/surgical diagnoses or maternal child health, which are the primary reasons for admission. Functions as a member of the interdisciplinary and nursing teams; carries out established nursing procedures and performs nursing care for patients with complex, multisystem needs. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good interpersonal and communication process utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment.Minimum Education:
Associate’s Degree Nursing Graduate of nursing program

Minimum Experience:
1 year Acute care experience
Current RN experience in assigned area of Nursing
A registered nurse with current RN experience in the specific service or department.

Minimum Skills:
Possess basic computer skills, required

Required Certifications:
Registered Nurse – RN (CA Board of Registered Nursing)
Basic Life Support (BLS) Healthcare Provider from American Heart Association

Preferred Education:
Bachelor’s Degree Nursing BSN